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AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,398 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,398 Reviews of AutoNation Toyota Winter Park - Service Center
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September 12, 2023
My wife took car in for her 1st time. Usually I do this as I am more informed about truck workings snd she isn't. I asked that she be greeted by service advisor to make it a more comfor Usually I do this as I am more informed about truck workings snd she isn't. I asked that she be greeted by service advisor to make it a more comfortable experience for her, that never happened. She was not updated and had to stop on way to MY JOB, to get info. Before that I called to make inquiries about my truck because my wife wasn't getting updates. I CONSTANTLY GOT VOICEMAIL, which was very aggravating, causing me to stop on my way to work More
by MebEug
Employees Worked With
Jacket Montalvo
September 12, 2023
I’ve been using AutoNation Winter Park for more than 15 years to service my Prius (now on my third). While I will continue to bring my car here I have to say that I do not like the less than personal servi years to service my Prius (now on my third). While I will continue to bring my car here I have to say that I do not like the less than personal service they have now instituted. Maybe I’m old school but I do not like receiving a text telling me what services are recommended- I expect to be able to discuss my options (ie what is necessary today, what can wait etc) in person. I find this approach impersonal and it also lengthens the wait time. Please return to the personal service I have enjoyed for so many years! More
by MW
Employees Worked With
Joel
September 10, 2023
Following up with my previous review I received an email from Auto Nation Toyota asking me to call the manager to talk about the issues I had with the Hyndai Santa Fe and the lost of my $6,000.00 in less th from Auto Nation Toyota asking me to call the manager to talk about the issues I had with the Hyndai Santa Fe and the lost of my $6,000.00 in less than 30 days. Reminding you that I purchased the car and I had to bring in because A C malfunction, the following week motor mounts damaged, transmission problems. So with all those issues days after my purchase I decided that I didn't want tonface another issue. I felt like I was the one testing the car to find out all those problems. With all of that, Auto Nation Toyota left me down not taking responsibility on all the issues the car had, they were agreed to do the repairs within the 90 days or 4,000 miles warranty but what would happen next after warranty was over? What the next issue would be. So I came to Auto Nation Toyota to see what the manager would say. They said nothing, they just bullied me by having me waiting for 45 minutes so say nothing, they weren't going to assume part of the lost money. Eduard Haywood and Mel Espinosa were the two funny managers that thought they could go away with their ridiculous explanation. You guys sold me a car with lots of problem and I am the one that lost money. You will hear from me later again. More
by cesar.suazo4
Employees Worked With
Mel Espinosa
September 06, 2023
Brought my Tacoma in for its first oil change. As expected, the wait time was long, but they did a good job. The Dealership is always busy even with an appointment, the wait was too long. As expected, the wait time was long, but they did a good job. The Dealership is always busy even with an appointment, the wait was too long. More
by george.shupp
Employees Worked With
Antonio Sanchez
