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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,397 Reviews

2,397 Reviews of AutoNation Toyota Winter Park - Service Center

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September 29, 2023

I would have like if the person that took care of me went tru the review of what was done to my car .. More

by elticomv23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dnt remmbr
Oct 01, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

September 28, 2023

The door handle on my car broke and Tom in service was great. The part needed to be ordered, I went in the next day and they installed it. The day it was installed was supposed to be Tom's day off however More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ferraiolo
Oct 01, 2023 -

AutoNation Toyota Winter Park responded

Hi Cindy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 27, 2023

over 2 hours to get a new tire and the same tire I bought 2 months ago was $50 more. Terrible More

by miaccarino2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
joe
Sep 29, 2023 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0783 to discuss what we can do to help.

Sep 29, 2023 -

miaccarino2 responded

Had a rough time with the service of my car. Been going here for about 30 years now, buying, leasing and servicing our cars here. Your bound to hit a sour note sometime. Rommy gave me a call and took care of business and everything is well. They know how to fix problems here and thats why we been going here for thirty years and plan on another 30. Thanks so much.

September 26, 2023

The service team greeted me quickly and were very pleasant and courteous. Antonio promised my car would be ready in less than one hour, and it was. They even washed my car! It was a pleasant experien More

by guidopug1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 28, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Winter Park! We look forward to your next visit! Take care!

September 26, 2023

Our service visit was prompt and smooth. The estimated wait for 10,000 mile service was one hour and that was honored. Our service agreement was on file and honored as well. More

by Gary
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 28, 2023 -

AutoNation Toyota Winter Park responded

Hi Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2023

The employees are very attentive. They provide detailed explanations about the transactions performed. While your vehicle is in service, you wait for your vehicle in a comfortable are More

by Tugce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didnt remember
Sep 28, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Winter Park! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2023

12-month service was smooth, Antonio's was very kind and did a great job explaining all services, the car was ready in less than 1 hour. Great More

by gunkon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 28, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 23, 2023

Clean place, dealt by professional employees , all was explained in simple words, reasonable time to fix issues More

by shiblimr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 25, 2023 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2023

While some employees are kind and make an effort to provide quality service, some are absolute pains to speak with. Tony in services wouldn’t let me ask a question because he interrupted with “let me t More

by lily.mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Sep 26, 2023 -

AutoNation Toyota Winter Park responded

Lily, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

September 22, 2023

It was very convenient to drop off my car for recall and general service! The service center closed at 5 on Sunday but the representative placed my keys with the receptionist at the front and I was able to More

by Annabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 25, 2023 -

AutoNation Toyota Winter Park responded

Hi Annabel, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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