AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,396 Reviews of AutoNation Toyota Winter Park - Service Center
I brought in my truck for it’s first service at 5,000 miles. I made the appointment online and everything was done very quickly and professionally. miles. I made the appointment online and everything was done very quickly and professionally. More
Took forever for a tire rotation. I asked multiple times if they could top off my wiper fluid, I get the truck and it’s not topped off. I waited 2 hours maybe more and they can’t top I asked multiple times if they could top off my wiper fluid, I get the truck and it’s not topped off. I waited 2 hours maybe more and they can’t top my fluids off and essentially lie to my face. I won’t be back for service and absolutely wouldn’t purchase a vehicle here. More
I had an appointment for an oil change but since they had done a previous brake rotor resurfacing and it has been giving me issues.I had told Joshua and he was very polite and I got an amazing service by him done a previous brake rotor resurfacing and it has been giving me issues.I had told Joshua and he was very polite and I got an amazing service by him. The wait time was a little over 4 hrs but he explained what was happening. More
My service advisor, Howard, was great. He stayed in touch and provided information as soon as it was available to him. HOWEVER, the competency of the service department is severely lac He stayed in touch and provided information as soon as it was available to him. HOWEVER, the competency of the service department is severely lacking now. I needed a proper diagnosis on the hybrid system in my vehicle, and this did NOT happen. I was not even provided a report of the data they took from my vehicle, something I should have received for a $200+ evaluation charge. I brought the vehicle elsewhere, where it was competently taken care of in a matter of 2 hours. And at a drastically lower price than the dealership. I'm talking >60% LESS. I simply cannot trust the service department here. They're out to make money and nothing else. I have seen this at other Toyota dealerships as well. It is truly unfortunate. I feel like I cannot buy their cars any longer. More