AutoNation Toyota Winter Park - Service Center

I was attended right away upon my arrival and informed my advisor that I was there . I was approached by my advisor nicely and I told him all the problems of my car he was very receptive and told me they wil advisor that I was there . I was approached by my advisor nicely and I told him all the problems of my car he was very receptive and told me they will check all my concerns. More

1.) Lack of communication between departments for purchasing items I went to department to department and then sent back to same department and redirected again for the buy one get one free windshiel purchasing items I went to department to department and then sent back to same department and redirected again for the buy one get one free windshield wipers. I never got them. 2.) Coupon not used for services rendered. 3. AutoNation lost a customer, 3 hours to do an oil change is crazy! More

Unable to adjust backup camera showing bumper. Don’t like that seat, radio and air settings were changed. Don’t like that seat, radio and air settings were changed. More

Juliana was super nice. She wasn’t pushy at all. I had been to other big Toyota dealerships where they were a bit rude and super pushy. I didn’t have that experience at all She wasn’t pushy at all. I had been to other big Toyota dealerships where they were a bit rude and super pushy. I didn’t have that experience at all with Autonation. My appt for oil change was super quick and easy to use. I watched a movie and seemed like I was hardly there long enough to enjoy the movie. More

Facilities are great. I really enjoyed the Theater. Lazaro was our service advisor and he was awesome I really enjoyed the Theater. Lazaro was our service advisor and he was awesome More

I scheduled the appointment for an oil change, which I was in and out pretty quickly. But as I'm waiting in the line with my window down, a service porter walks by and SPITS towards my driver's front tire was in and out pretty quickly. But as I'm waiting in the line with my window down, a service porter walks by and SPITS towards my driver's front tire. Totally unprofessional and disrespectful. I get it that they are only "SERVICE PORTERS" but they are one of the first employees that the customer sees. And I thought that you get a car wash after an oil change which has happened every other time but I could be mistaken. As far as the Advisor Joel goes, nothing but class and he even was going to not charge me for a QT of oil because I didn't read the fine print in the coupon, but I told him it wasn't his fault and that I would pay for the extra QT of oil. I am giving the Advisor 5 stars because I don't want to punish him for something a porter did. But it definitely needs to be addressed. More

I was worried about the long line but that long line went down in in one minute it was fast then I had the pleasure of dealing with gorge Ortiz very professional I like his vibe he was good I like that autu down in in one minute it was fast then I had the pleasure of dealing with gorge Ortiz very professional I like his vibe he was good I like that autu nation do a visual inspection and a car wash for complementary I was thinking I would be there long but I was out of their in 15 minutes and again I like working with gorge Ortiz More

Been having my vehicles serviced here for over 20 years. Excellent work and always great attention to detail. Excellent work and always great attention to detail. More

El servicio siempre es muy bueno, los empleados de Toyota son muy amables y dispuestos a ayudarte en todo momento y ofrecerte la mejor experiencia para que el servicio del carro sea algo rápido y agradable son muy amables y dispuestos a ayudarte en todo momento y ofrecerte la mejor experiencia para que el servicio del carro sea algo rápido y agradable More

I told the advisor what my problem was & what I wanted & expected. I sat there 4 hrs & at the end I was prosented with a whole lot of other so called problems that needed to be taken care of instead of what expected. I sat there 4 hrs & at the end I was prosented with a whole lot of other so called problems that needed to be taken care of instead of what I came for. Upon leaving there, I took my car to a reputable mechanic & after checking out the so called problems your poeple found I was told I didn't need most all of what I was prosented. I paid for 2 different tests & not the one I came for. I am expected to return & pay for that test to get the answer to my initial problem.I am eleldery, on social securiity, & no way can I afford over $3,000 for the kind of repirs I was expected to get. The advisor was nice & explained everything to me so I will give him that. More