AutoNation Toyota Winter Park - Service Center

Lazaro was instrumental in customer service! He kept me informed. He was courteous. And most important of all, he cared about my vehicle. I would highly recommend Lazaro as your service advis He kept me informed. He was courteous. And most important of all, he cared about my vehicle. I would highly recommend Lazaro as your service advisor. More

Hats off to Stewart Burzees and his high octane service team. They offer exemplary customer service. team. They offer exemplary customer service. More

Service Advisor Dante is Fantasic! He is a very knowledgeable, kind and respectful gentleman. He greets you with a smile and listens to all of your cares, questions or concerns in r He is a very knowledgeable, kind and respectful gentleman. He greets you with a smile and listens to all of your cares, questions or concerns in reference to your service needs. He also keeps you well informed during your entire visit to AutoNation. I highly recommend Dante for your service needs. Thank you, Dante! More

I recently brought my Toyota Camry in for an oil change and some advice on replacement parts, and I had a great experience thanks to Dante. He was knowledgeable, professional, and took the time to explain and some advice on replacement parts, and I had a great experience thanks to Dante. He was knowledgeable, professional, and took the time to explain the best oil options for my car. He also helped me find the right parts I needed, making the whole process smooth and hassle-free. The service was quick, efficient, and fairly priced. Highly recommend asking for Dante if you need expert assistance—I’ll definitely be returning! More

Auto nation is a great establishment, with great staff. They have a great product Toyota They have a great product Toyota More

Easy to deal with. Always very helpful. Always polite and considerate. Knowledgeable. Courteous. They go out of their way to answer any questions you may have abou Always very helpful. Always polite and considerate. Knowledgeable. Courteous. They go out of their way to answer any questions you may have about your car. More

Excelente servicio, súper rápidos, súper atentos, mucho más que puntuales lo mejor de lo mejor más que puntuales lo mejor de lo mejor More

Poor experience, forced me to wait unreasonable time when promised it would be done in the morning, delayed my warranty work multiple times. After identifying there was still oil leaking from my engine, whil promised it would be done in the morning, delayed my warranty work multiple times. After identifying there was still oil leaking from my engine, while having a warranty sold by Autonation, they declined to help me. SERVICE MANAGER STEWART after initially being helpful, started telling me "it was an old used truck, it will have issues" when I decided to video record his comments, told me I couldn't record him and refused to honor my warranty. What didn't you want me to record? You being condescending and rude? They have told me not to come back so despite having an autonation warranty, sold by them I have to elsewhere and spend $200 out of network. I recommend with my direct experience... Don't buy the warranty, and don't use their service More

In Nov 2024 I went in after booking an oil/filter change at a specific time. They say there is a 1-1.5hr wait time for the service. I had to complain after waiting an hour for them to start the service. All at a specific time. They say there is a 1-1.5hr wait time for the service. I had to complain after waiting an hour for them to start the service. All I wanted was the oil/filter change which should have taken at MOST 30 min. The excuse given by the service manager is that they are a high volume business and think it is reasonable to book appointments at times they cannot adhere to. If I book an oil/filter change appt for 8am I expect to be driving away at 8:30am, not 10:00am. I called today to give them a second chance but I will be looking for another service center to do business with since they will not adhere to a booked service time. Be aware they will not tell you there is a wait time until you arrive at the service center. More

My Toyota checkup idJ2klUUpvvK nightmare. No followup!! Phil Esposito expedited car return 3pm. (7:40am) No followup!! Phil Esposito expedited car return 3pm. (7:40am) More