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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,424 Reviews

2,424 Reviews of AutoNation Toyota Winter Park - Service Center

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April 02, 2025

Lazaro was instrumental in customer service! He kept me informed. He was courteous. And most important of all, he cared about my vehicle. I would highly recommend Lazaro as your service advis More

by Kevinmedina84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Aguilera
April 01, 2025

Hats off to Stewart Burzees and his high octane service team. They offer exemplary customer service. More

by Kay from Orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart, Miriam
March 31, 2025

Service Advisor Dante is Fantasic! He is a very knowledgeable, kind and respectful gentleman. He greets you with a smile and listens to all of your cares, questions or concerns in r More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Tyson Pounds
Apr 01, 2025 -

AutoNation Toyota Winter Park responded

Hello Susan, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Winter Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2025

I recently brought my Toyota Camry in for an oil change and some advice on replacement parts, and I had a great experience thanks to Dante. He was knowledgeable, professional, and took the time to explain More

by Walid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 01, 2025 -

AutoNation Toyota Winter Park responded

Hello Walid, thank you for sharing your positive experience! We appreciate your recommendation of AutoNation Toyota Winter Park and we hope to be of service again in the future.

March 28, 2025

Auto nation is a great establishment, with great staff. They have a great product Toyota More

by donaldgreen__
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah
Mar 30, 2025 -

AutoNation Toyota Winter Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2025

Easy to deal with. Always very helpful. Always polite and considerate. Knowledgeable. Courteous. They go out of their way to answer any questions you may have abou More

by lindag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Cox
Mar 21, 2025 -

AutoNation Toyota Winter Park responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2025

Excelente servicio, súper rápidos, súper atentos, mucho más que puntuales lo mejor de lo mejor More

by garrapata.acre-0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 11, 2025 -

AutoNation Toyota Winter Park responded

Hola, gracias por tu reseña positiva. Nos alegra haberte sido de utilidad. No dudes en llamarnos si necesitas algo. ¡Cuídate en la carretera!

February 28, 2025

Poor experience, forced me to wait unreasonable time when promised it would be done in the morning, delayed my warranty work multiple times. After identifying there was still oil leaking from my engine, whil More

by tcup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel, Cory, Stewart
Mar 04, 2025 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0783 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Mar 04, 2025 -

tcup responded

After speaking with the general manager, he affirmed he does not care about customer experience or making things right. He affirmed the choice to not help me or fix my vehicle or honor the warranty. He sent me elsewhere to fix my broken truck. They say they care about their customers and their time, that has not been my experience. 1 Star rating stands.

February 26, 2025

In Nov 2024 I went in after booking an oil/filter change at a specific time. They say there is a 1-1.5hr wait time for the service. I had to complain after waiting an hour for them to start the service. All More

by RAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Mar 04, 2025 -

AutoNation Toyota Winter Park responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

February 16, 2025

My Toyota checkup idJ2klUUpvvK nightmare. No followup!! Phil Esposito expedited car return 3pm. (7:40am) More

by Fran
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward, Phil Esposito
Feb 18, 2025 -

AutoNation Toyota Winter Park responded

Hi Fran, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

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