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AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,405 Reviews of AutoNation Toyota Winter Park - Service Center
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January 21, 2025
Honestly this dealership gives me stress and anxiety. I don’t know where to begin…. For starters how is it I could have the earliest appointment for just an oil change and still be there for 3 hrs. Then I don’t know where to begin…. For starters how is it I could have the earliest appointment for just an oil change and still be there for 3 hrs. Then there’s the fact that I can ask 5 different people the same question and get 4 different answers to the same question. Ive literally scheduled maintenance via phone and come to check in for my appointment and I still get asked by 3 different people why I’m checking in my vehicle. Then there’s the fact that on my last visit I was told I need injector cleaning even though I had done it the previous visit before that. I had to ask the service advisor to check back in my paper work cause if not I would have been charged again for nothing and it’s not like it’s a cheap service either. I recently tried to order parts from this dealership and was almost ridiculously overcharged when I found the same exact parts from another Toyota dealership out of state cheaper even with shipping by 800 dollars. I’ve been coming to this dealership for 6+ years and mostly because of the convenience of it being around my school and home cause I’d much rather go to Toyota of Orlando. Although I will say the only bright side of coming to this dealership is the far few inbetween service advisors like Dante that actually take the time to actually explain to the customer and make sure he gets a solid answer before answering any questions he seems unsure of instead of most of them that give a half xxx answers. More
by 2020C@mryXSE
Employees Worked With
Dante
January 21, 2025
Today I was served by Dante! He provided an exceptional service! Not only asked the simple basic questions, he made sure I solved most of my concerns. Best part was how he ensur He provided an exceptional service! Not only asked the simple basic questions, he made sure I solved most of my concerns. Best part was how he ensured to expedite the service so that I wouldn't miss my son's game. Automation has THE BEST team! Thank you Dante! More
by Betza
Employees Worked With
Dante
January 18, 2025
Everyone is very friendly, and I don't feel pressured. The Firehouse Subs meal for lunch was a great perk!! Dante was a great service rep. I felt he was honest about what was necessary and what could wait The Firehouse Subs meal for lunch was a great perk!! Dante was a great service rep. I felt he was honest about what was necessary and what could wait. I needed 4 new tires, so he helped me make decisions. I will definitely ask for him when I return. More
by zonia1003
Employees Worked With
Dante, Nick
January 17, 2025
David was great and responded promptly. Unfortunately the recall part was not available and parts didn’t realize until after I dropped off for service Unfortunately the recall part was not available and parts didn’t realize until after I dropped off for service More
by Silver
Employees Worked With
David
December 21, 2024
Edward was very friendly, professional & patient with my questions. He even helped me by installing my phone holder in my car ac vent. I now have a new battery with a life time warranty & can relax! questions. He even helped me by installing my phone holder in my car ac vent. I now have a new battery with a life time warranty & can relax! More
by Mabutler54
Employees Worked With
Edward Rivera
