AutoNation Toyota Winter Park

Ozzie was a joy to work with. Upon finding out that it was my first visit to Courtesy he gave a tour of the facility and amenities and made sure that I was comfortable while I waited for the service on my was my first visit to Courtesy he gave a tour of the facility and amenities and made sure that I was comfortable while I waited for the service on my RAV4 to be completed. He very clearly explained what type of service was required and provided me with a heads up on some preventative maintenance recommendations. I'll definitely be coming back and setting up an appointment with Ozzie next time I need service on the car. Thanks for everything! More

Thanks to my service advisor Osvaldo for the great customer service , it was above excellent . I highly recommend this dealership for there service and sales . customer service , it was above excellent . I highly recommend this dealership for there service and sales . More

It's never easy to part with the amount of money required to buy a car so it often times feels like a raw deal but, in this case, Henry made the process very wholesome and I was very appreciative. I never fe to buy a car so it often times feels like a raw deal but, in this case, Henry made the process very wholesome and I was very appreciative. I never felt at odds with the process. More

Look no further! After going to all the local Toyota dealerships in the Orlando area Courtesy was the best to deal with. A local dealer in Sanford had me go to the dealership 3 times before telling me dealerships in the Orlando area Courtesy was the best to deal with. A local dealer in Sanford had me go to the dealership 3 times before telling me to purchase elsewhere. Brent, Mike, and George were three of the best salesman I have ever dealt with. There was no pressure, only honest upfront pricing and nothing changed when I got to the table. I will not waste my time going to other dealers to get my next Toyota; I will get in contact with these guys. Give them a shot and I guarantee you will not be disappointed. More

I have not received such a high level of customer service in a long time. Osvaldo Perez was polite, professional, knowledgeable, friendly and very considerate of my time frame limitation. I will recommend O in a long time. Osvaldo Perez was polite, professional, knowledgeable, friendly and very considerate of my time frame limitation. I will recommend Osvaldo Perez and Courtesy Scion to anyone whether they have a Toyota or not. More

Ozzie was extremely helpful. I told him that this was my first visit and he gave me a full tour and thoroughly explained how the process works so that I knew what to expect. He seemed to be a very genuine p first visit and he gave me a full tour and thoroughly explained how the process works so that I knew what to expect. He seemed to be a very genuine person and I really appreciate that in sales/service professionals these days. More

I was impressed by the level of professionalism and friendliness. Osvaldo Perez is a good employer. He understood the concerns that I raised and acted upon them. Facility is clean and friendly an friendliness. Osvaldo Perez is a good employer. He understood the concerns that I raised and acted upon them. Facility is clean and friendly and very welcoming. More

My experience at courtesy was amazing. Henry made me My experience at courtesy was amazing. Henry made me feel so comfortable that it felt like I was there to buy candy. Unbelievable experience. I nev My experience at courtesy was amazing. Henry made me feel so comfortable that it felt like I was there to buy candy. Unbelievable experience. I never thought buying car would be this easy. Henry is not only an asset to courtesy but to Toyota aswell. I repeat he is an asset to Toyota. Bishoy made paper work so easy and he explained everything nicely and repeated over and over when I didn't understand. More

Likely one of the worst experiences with a particular person to date. Per the concept of Internet sales, I sent over my offer on a trade in for a new car. Brent responded by telling me that we could easi person to date. Per the concept of Internet sales, I sent over my offer on a trade in for a new car. Brent responded by telling me that we could easily reach a deal. He provided rough figures for a trade in and, while he did not have the model car I was looking for ensured me that the car could be located nearby soon. He said just come in and let him see the trade vehicle and he could make the deal. Needless to say, the deal wasn't even close. To make matters worse, suddenly the best deal was $5k over the msrp value! Unfortunately, I learned of this "deal" through email because after sittin in the dealer for an hour an waiting for the offer paperwork, I searched out Brent to understand the delay. I found him in an office with two other co workers leaned back in chairs casually. I left asking for a follow up on what the offer would be. Only to get an email two days later with the offer of the over sticker price. When asked for details via email - no answer. I found the car I wanted and the deal needed with another dealer that treated me with respect and values my time as much as there own. Be wary of working with an Internet group and Brent. Promises made, offers switched. More

Brent was a pleasure to work with. Very straight forward, honest, and no games. Brent will fight to get you the best deal for your purchase and for your trade in. Brent is a very easy guy to work forward, honest, and no games. Brent will fight to get you the best deal for your purchase and for your trade in. Brent is a very easy guy to work with and with absolutely no pressure. More