AutoNation Toyota Winter Park

Ozzie was extremely helpful. I told him that this was my first visit and he gave me a full tour and thoroughly explained how the process works so that I knew what to expect. He seemed to be a very genuine p first visit and he gave me a full tour and thoroughly explained how the process works so that I knew what to expect. He seemed to be a very genuine person and I really appreciate that in sales/service professionals these days. More

I was impressed by the level of professionalism and friendliness. Osvaldo Perez is a good employer. He understood the concerns that I raised and acted upon them. Facility is clean and friendly an friendliness. Osvaldo Perez is a good employer. He understood the concerns that I raised and acted upon them. Facility is clean and friendly and very welcoming. More

My experience at courtesy was amazing. Henry made me My experience at courtesy was amazing. Henry made me feel so comfortable that it felt like I was there to buy candy. Unbelievable experience. I nev My experience at courtesy was amazing. Henry made me feel so comfortable that it felt like I was there to buy candy. Unbelievable experience. I never thought buying car would be this easy. Henry is not only an asset to courtesy but to Toyota aswell. I repeat he is an asset to Toyota. Bishoy made paper work so easy and he explained everything nicely and repeated over and over when I didn't understand. More

Likely one of the worst experiences with a particular person to date. Per the concept of Internet sales, I sent over my offer on a trade in for a new car. Brent responded by telling me that we could easi person to date. Per the concept of Internet sales, I sent over my offer on a trade in for a new car. Brent responded by telling me that we could easily reach a deal. He provided rough figures for a trade in and, while he did not have the model car I was looking for ensured me that the car could be located nearby soon. He said just come in and let him see the trade vehicle and he could make the deal. Needless to say, the deal wasn't even close. To make matters worse, suddenly the best deal was $5k over the msrp value! Unfortunately, I learned of this "deal" through email because after sittin in the dealer for an hour an waiting for the offer paperwork, I searched out Brent to understand the delay. I found him in an office with two other co workers leaned back in chairs casually. I left asking for a follow up on what the offer would be. Only to get an email two days later with the offer of the over sticker price. When asked for details via email - no answer. I found the car I wanted and the deal needed with another dealer that treated me with respect and values my time as much as there own. Be wary of working with an Internet group and Brent. Promises made, offers switched. More

Brent was a pleasure to work with. Very straight forward, honest, and no games. Brent will fight to get you the best deal for your purchase and for your trade in. Brent is a very easy guy to work forward, honest, and no games. Brent will fight to get you the best deal for your purchase and for your trade in. Brent is a very easy guy to work with and with absolutely no pressure. More

My wife and I decided to purchase a Highlander. Having visited and test driven it at other dealership, we could not reach agreement on the price. We went on the internet expressing our interest in purchas visited and test driven it at other dealership, we could not reach agreement on the price. We went on the internet expressing our interest in purchasing a new Highlander. Literally within minutes, Henry responded and enticed us to visit Courtesy. We were well received and ended with an agreed price. More

Ozzie was very friendly and informative, and answered all my questions thoroughly. The service was prompt, and exceeded my expectations. The dealership waiting area was comfortable, and had excellent refresh my questions thoroughly. The service was prompt, and exceeded my expectations. The dealership waiting area was comfortable, and had excellent refreshments. More

Thank you Mr. Perez for your cortesy and professionalism.I had the pleasure to meet Mr. perez at the service stationand get a detailed review of things had been done and the prices of all th professionalism.I had the pleasure to meet Mr. perez at the service stationand get a detailed review of things had been done and the prices of all the services rendered. More

He was well informed and pleasant, not pushy. He also estimated pretty accurately how long the wait would be to fix my car. Helpful also that I was able to use the shuttle service, which I have never use estimated pretty accurately how long the wait would be to fix my car. Helpful also that I was able to use the shuttle service, which I have never used before. :) More

Appreciated how Mr. Perez informed me when the team was running behind on my car. Also appreciated when he came to inform mw that the work was done. Great personality running behind on my car. Also appreciated when he came to inform mw that the work was done. Great personality More