AutoNation Toyota Weston - Service Center

Went for complimentary oil change & tire rotate PLUS a couple of recalls on new vehicle. Appointment was for 10 a.m. & I arrived at 9:40. Service was complete at 11:12 & at 12:15 I went to the service couple of recalls on new vehicle. Appointment was for 10 a.m. & I arrived at 9:40. Service was complete at 11:12 & at 12:15 I went to the service person who attended me and asked how much longer because soon it would be 3 hours of me there. He (Service person) claims he sent a text ( to husband at work). I previously said the car was a gift from my husband & needed MY phone number as primary. I called my husband & never received a text. So, it wast sent to someone else in error. I would of been sitting there all day waiting. This is our 3rd Toyota from this dealership with who we are happy with. Better communication at service area. Its not too hard to walk over to notify someone their car is ready. More

Had me in and out within 2 days. I got a rental fro like $50 plus refueling the vehicle. Even though I couldn't really afford the bill my Advisor Alex helped me out by explaining eve I got a rental fro like $50 plus refueling the vehicle. Even though I couldn't really afford the bill my Advisor Alex helped me out by explaining everything and giving me my options. I can't be more grateful for Alex!. More

The service was good and best buying at this dealer. I come over without appointments. I come over without appointments. More

Good overall atmosphere and clean in customer waiting areas. Waiting time to be waited on after being placed in a queue, even with an appointment, was lengthy. Service department employees were pleas areas. Waiting time to be waited on after being placed in a queue, even with an appointment, was lengthy. Service department employees were pleasant and courteous overall. Also, the emails I received reminding me to schedule service, said "Happy Birthday. Get your free gift." Hah! There is no free Birthday gift. Comes across as another scam. More

I drive from Coral Gables to your dealership because of the consistency of good service. Jorge Moreira makes the experience all worth the drive. Keep the good work. the consistency of good service. Jorge Moreira makes the experience all worth the drive. Keep the good work. More

Alex was an excellent service associate he was able to have my vehicle fixed with in an hour have my vehicle fixed with in an hour More

The service was good, but I do not understand why they stated on the bill that I declined services I was never offered? I.E. tire balancing, alignment etc.. I service rep never brought never spoke if thes stated on the bill that I declined services I was never offered? I.E. tire balancing, alignment etc.. I service rep never brought never spoke if these More

Excellent. Very satisfied with the service they render, especially the agent Rashan Seeram. He gives me the best advice for my car. Very satisfied with the service they render, especially the agent Rashan Seeram. He gives me the best advice for my car. More

bad service the battery of my car was under warranty they did not want to help me replace it did not want to help me replace it More