AutoNation Toyota Weston - Service Center

Cat and mouse games, took my Tacoma in for what was supposed to be an oil change, was til my front end was .0001 out of alignment. I consented against my better judgement that my 12000 mile driven on F supposed to be an oil change, was til my front end was .0001 out of alignment. I consented against my better judgement that my 12000 mile driven on Florida roads vehicle needed front end alignment. At the same time while the vehicle was under warranty mentioned to the service writer about the spots on the hood who stated they will wash it to take a look at it. Long story short, they did the alignment so they can charge me for an out of warrantee service and did nothing about the rust spots on the hood. Incidentally they did not change the oil either stating I don’t have enough miles since the last change. Received another notice in December stating I needed an oil change, made an appointment for the first week of January. Brought in the vehicle in January was once again told I don’t have enough miles for an oil change, I told them about the spots on the hood and they quickly told me my vehicle is out of warranty. I appealed to the manager who stated he would call me and after a week called to the main Toyota 800 number who also stated they would call me back. And is now over a month without any calls. By the way the spots are caused by a a plastic ( Saran Wrap) type of film they stick on the vehicle to make it shine and protect it from debris. I had no idea this paint protection garbage is factory warranted for one year. In view of the fact this dealership failed to even make any effort to call me back, I will no longer consider another Toyota next time I replace my current vehicle. Ironically they are trying to sell me an extended warranty as I write this unhappy experience. I’ve been around long enough to know when a dealership is no longer interested in repeat sales. In this case the words sham and scam come to mind and I have no problem considering other makes of vehicles in the future. After the many years of Toyota ownerships it’s time for a change. More

Awesome experience from the service coordinator Nicholas. Nice, clean, perfect information and work done within the time frame they mentioned. Nice, clean, perfect information and work done within the time frame they mentioned. More

I was charged 3 hours of car rental as I was told that was the minimum. I have since learned that 1 hour is the minimum. I should not have had to pay for car rental for a recall notice. I found great diff was the minimum. I have since learned that 1 hour is the minimum. I should not have had to pay for car rental for a recall notice. I found great difficulty conversing with the staff as they all spoke in a foreign language. More

The dealership is nice. I bought the car there late March. I had a great salesman. But the first service was great. Yoan kept in touch with me the whole time while I waited I bought the car there late March. I had a great salesman. But the first service was great. Yoan kept in touch with me the whole time while I waited. More

Great customer service! Helpful. I am very impressed and pleased , will be definitely doing business again with AutoNation Helpful. I am very impressed and pleased , will be definitely doing business again with AutoNation More

Excellent service, great attention, always aware of taking care of me and being really helpful at any questions or concerns. Process always smooth through the services, etc... thanks to the toyota tea taking care of me and being really helpful at any questions or concerns. Process always smooth through the services, etc... thanks to the toyota team!!! More

Service was excellent and professional from the time I dropped the car off until I was able to pick it up. It was a pleasure dealing with them. dropped the car off until I was able to pick it up. It was a pleasure dealing with them. More

Ceasar is amazing and a great employee for Auto Nation Takes time to explain everything and always pro Toyota Takes time to explain everything and always pro Toyota More

I am very happy with the repair of my car at this dealership. The staff was friendly especially Alvaro Bido and knowledgeable, and the job was done quickly. dealership. The staff was friendly especially Alvaro Bido and knowledgeable, and the job was done quickly. More

Great on points they do good job they take care customer a good service thank you a good service thank you More