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AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
678 Reviews
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678 Reviews of AutoNation Toyota Thornton Road - Service Center
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August 09, 2023
From my service experience, this is the worst dealership ever, I moved to the city sometimes late April 2023 and I've been to this delearship for oil change about 3 or 4 times since then, 'cuz I drive alot. ever, I moved to the city sometimes late April 2023 and I've been to this delearship for oil change about 3 or 4 times since then, 'cuz I drive alot. They DON'T DO MULTI-POINT inspection at all, I'm very honest here, I know they change the oil but I also can't guarantee if they actually change oil filter. I've complained multiple times about the multipoint inspection, which is the main reason I go to the delearship, they keep repeating the same thread figures for my tires since April 2023, I've been to Discount tires a few weeks ago and ordered new tires but I haven't got a chance to go fix 'em, but as at yesterday 08/08 Autonation Toyota said my tires are still perfect at 6/32" or greater🤣 when I know that I'm lower than 3/32", my Washer fluid is low, my coolant is low, other fluid are low. I specifically requested for the fluid to be checked and topped off but NOTHING at all was done. If part of your reason for going there is multipoint inspection, like myself, then DO NOT attempt it, you're better off paying half the price for oil change at Walmart and you would be in and out in less than 30mins. Even though they far out from where I live, I'm gone give Toyota Union city/Marietta a try. On top of all these mess, they raised their price. Pls go to any other delearship, this one ain't xxxx. Don't attempt to tell me to call no xxxx irresponsive manager that never returns call or anything. More
by Hafeez
Employees Worked With
Richard Nicely
August 01, 2023
The employees were respectful and professional. They understood what work had to be done and noticed there was a recall that had to be completed.I am satisfied with the work preformed. They understood what work had to be done and noticed there was a recall that had to be completed.I am satisfied with the work preformed. More
by tedgaal31
Employees Worked With
Don't know
July 21, 2023
Everything was fine. Service was relatively fast - I waited for 1-1.5 hours until everything was done. I also have some misunderstand with billing, it was promptly resolv Service was relatively fast - I waited for 1-1.5 hours until everything was done. I also have some misunderstand with billing, it was promptly resolved. Will continue using it. More
by VG
Employees Worked With
Rick Nicely
