Back

AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

Sort by
September 15, 2021

I needed a tire. Jason was great. He explained and gave me some suggestions. He didn’t try to pressure me into buying a full set. He understood that I was not prepared to spend a lot of money. I got a grea More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 17, 2021 -

AutoNation Toyota Thornton Road responded

Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2021

I had an appointment at 1030 am for services. I arrive at 1023 am. The waiting period for an oil change and tire rotation was over 2 hrs. Besides, the wait time staff were friendly. The waiting area was clea More

by DARLINEGARCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 18, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 14, 2021

My service appointment was at 8:30 am. I left the dealership at 1:00 pm. My rep, Mitch, was very professional, courteous and hustled the entire 4.5 hours I was there. The service I receive is good. More

by achance1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recarrdio Mitchell
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 13, 2021

Besides the long wait, service was very good with detailed information given. Reinaldo Glen helped me so much and made my experience spectacular. Even though he came with bad news about my car he mad More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Glen
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 13, 2021

The Service employee that took care of us was outstanding. 5 stars for Mitch. They were prompt and were fabulous at communicating with us about the service needed on our van. Our maintenance was More

by e_schall82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 13, 2021

Mr. Ricarrdio was great! Very detailed about my service, what I needed and Not needed! I found that information rewarding. He didn't allow me to spend extra if not needed. Also, very polite. Thank you A More

by Myramurphy
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricarrdio Mitchell
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2021

I had a very good service experience. My service was very prompt and fast. The staff was quick and friendly. Very very very good job. More

by montezwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(Advisor) Jason Kormos/ (tech)Davyone Barr
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Thank you so much again for your feedback! We hope you have a great day!

September 11, 2021

Great service! The people are always friendly and helpful. I would definitely recommend bringing your car here for service, They do great work for the price. More

by joanzadory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 13, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 11, 2021

The Person who did my paperwork seems to work at his on pase.2hr 1/2 to fix my truck. I had to get the manager help More

by arthuragnew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check the paperwork
Sep 13, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Sep 14, 2021 -

arthuragnew responded

I will be back to have work done on my truck,,thank you

Sep 14, 2021 -

arthuragnew responded

Thanks again

September 10, 2021

Jason, was very helpful, Keep up good work I am pleased with customer service the have in this location, thankyou, so much for your service everyone 👍 More

by Fouzi c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON👍
Sep 13, 2021 -

AutoNation Toyota Thornton Road responded

Hi Fouzi, thank you for your kind review; we are happy to pass along your comments to Jason here at AutoNation Toyota Thornton Road! We hope to see you soon!

...
61
...