AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
678 Reviews of AutoNation Toyota Thornton Road - Service Center
I needed a tire. Jason was great. He explained and gave me some suggestions. He didn’t try to pressure me into buying a full set. He understood that I was not prepared to spend a lot of money. I got a grea me some suggestions. He didn’t try to pressure me into buying a full set. He understood that I was not prepared to spend a lot of money. I got a great tire and was ready to go in an hour. Thank you Jason! More
I had an appointment at 1030 am for services. I arrive at 1023 am. The waiting period for an oil change and tire rotation was over 2 hrs. Besides, the wait time staff were friendly. The waiting area was clea 1023 am. The waiting period for an oil change and tire rotation was over 2 hrs. Besides, the wait time staff were friendly. The waiting area was clean and comfortable but cold. However., there was wifi, no complimentary snacks/ drinks, nor coffee, More
My service appointment was at 8:30 am. I left the dealership at 1:00 pm. My rep, Mitch, was very professional, courteous and hustled the entire 4.5 hours I was there. The service I receive is good. dealership at 1:00 pm. My rep, Mitch, was very professional, courteous and hustled the entire 4.5 hours I was there. The service I receive is good. But having to wait so long after making an appointment is not good. More
Besides the long wait, service was very good with detailed information given. Reinaldo Glen helped me so much and made my experience spectacular. Even though he came with bad news about my car he mad detailed information given. Reinaldo Glen helped me so much and made my experience spectacular. Even though he came with bad news about my car he made sure I was taken care of. When I go back to Auto Nation i’m Thornton Rd, Reinaldo will be the only person I would work with, even though I got on his nerves. Thanks Reinaldo!!! More
The Service employee that took care of us was outstanding. 5 stars for Mitch. They were prompt and were fabulous at communicating with us about the service needed on our van. Our maintenance was outstanding. 5 stars for Mitch. They were prompt and were fabulous at communicating with us about the service needed on our van. Our maintenance was completed before the estimated time. More
Mr. Ricarrdio was great! Very detailed about my service, what I needed and Not needed! I found that information rewarding. He didn't allow me to spend extra if not needed. Also, very polite. Thank you A what I needed and Not needed! I found that information rewarding. He didn't allow me to spend extra if not needed. Also, very polite. Thank you AutoNation Toyota! You're still No. 1 in my book! More
I had a very good service experience. My service was very prompt and fast. The staff was quick and friendly. Very very very good job. very prompt and fast. The staff was quick and friendly. Very very very good job. More
Great service! The people are always friendly and helpful. I would definitely recommend bringing your car here for service, They do great work for the price. helpful. I would definitely recommend bringing your car here for service, They do great work for the price. More
Jason, was very helpful, Keep up good work I am pleased with customer service the have in this location, thankyou, so much for your service everyone 👍 with customer service the have in this location, thankyou, so much for your service everyone 👍 More