AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
678 Reviews of AutoNation Toyota Thornton Road - Service Center
Clean service center Customer Service Represetative was personable, professional, informative, and listened to the customer. Dennard kept me informed about everything that had to be done with the car as w personable, professional, informative, and listened to the customer. Dennard kept me informed about everything that had to be done with the car as well as delays because of the arrival of parts. He also let me know his off day in case I called and could not get in touch with him. I returned the car for them to check on two of the issues of concern. I waited and was in and out in approximately 3 hours. I have not had any further issues. The Service Representative and the Service overall was Excellent instead of Very Good. More
I took the company truck to get an inspection and oil change. The technician and representative did a outstanding job troubleshooting my other concerns. Although the repairs wasn’t approved at this time, change. The technician and representative did a outstanding job troubleshooting my other concerns. Although the repairs wasn’t approved at this time, I know what repairs are needed in the future. I was given a great discount as well. Great job team. More
The Service Team was very helpful, honest, and accommodating. Sadly, they did not offer coffee in the waiting room. Major loss in overall rating for me especially since I had an early morning ap accommodating. Sadly, they did not offer coffee in the waiting room. Major loss in overall rating for me especially since I had an early morning appointment. As much as dealership services cost, the least the team could do is make sure customers are offered a hot beverage in the morning. More