AutoNation Toyota Thornton Road - Service Center

They took my car in for service and done and outstanding job. I was informed throughout the process. My advisor was very professional. job. I was informed throughout the process. My advisor was very professional. More

The service I received was excellent! I was pleased with how knowledgeable my advisor was and the recommendations he made for futrue services. how knowledgeable my advisor was and the recommendations he made for futrue services. More

Took my car in for service. My advisor was Dennard Addison, he was very professional and kept me informed. I value those items when visiting a dealership. I also like forming a valuable customer and a Addison, he was very professional and kept me informed. I value those items when visiting a dealership. I also like forming a valuable customer and advisor relationships so that I use the same advisor each visit. The car industry seems to have a high turnover rate which makes you wonder. Keeping advisors like Mr Addison would be a asset to your business. More

I brought my Corolla in for routine service, my service advisor was Courtney Golder, I appreciate his kindness. He is an amazing young man, explained everything that needed to be done. I always ask for h advisor was Courtney Golder, I appreciate his kindness. He is an amazing young man, explained everything that needed to be done. I always ask for him when I need service. I also appreciate the cleanliness and comfortable waiting area, also the convenience to the service department. More

The services I received were excellent. I was informed of what would be taking place what would be taking place More

The dealership really worked with us to get the exact vehicle we wanted. The two years of service has been great. vehicle we wanted. The two years of service has been great. More

My wife and I brought in my 2015 4Runner. We made an appointment with our service advisor Ricky Taylor. We request him because he has such a helpful and caring attitude. Ricky suggests things we can do appointment with our service advisor Ricky Taylor. We request him because he has such a helpful and caring attitude. Ricky suggests things we can do to get better service out of our vehicle. We had an oil change, tire rotation, and alignment check. He suggested the 4 wheel drive service for the next time we come in. This helps us to be ready for the large expenditure next visit. Ricky is understanding and wants to work with us. It is a pleasure to be taken care of by him. I believe Rick Taylor is an asset to the service team. Carl Sawyer More

Hello my name is Miss Princeton Jackson and I came in for service on Oct 28 2021 and representative was Dennard Addison he was very courteous and helpful. He gave me upmost respect from beginning to the end. service on Oct 28 2021 and representative was Dennard Addison he was very courteous and helpful. He gave me upmost respect from beginning to the end. He even walked me to the door. That is the person you want to represent your establishment I would love for him to assist me again on my next visit. More

Arrived at my appointed time of 10:30am and was checked in at 10:44 for an oil change. Was told it would be pretty fast as I had an appointment, while many others did not. Returned to service center around in at 10:44 for an oil change. Was told it would be pretty fast as I had an appointment, while many others did not. Returned to service center around 1pm, saw my car parked out back and figured it was ready for pickup. Service advisor said he hadn't gotten ticket yet and we could wait in the lobby for him. Imagine my surprise when he told me my car hadn't been done yet as they had serviced other cars in front of mine. An hour later, my car is finally done. After I have left the dealership and returned home, someone tells me my headlight is out. WTH!!! That should have been noted by the maintenance people at Toyota. Even though my service advisor was great, upbeat and professional, my visits at this location seem to be getting worse and worse each time. More