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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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February 02, 2022

Very good customer service staff now. Have not always felt this way in the past. More

by bapart62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Feb 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2022

Service was fast and prompt. All were courteous. The Service was fast and prompt. All were courteous. The only problem was that a Next Service sticker was not replaced. If this was an error, I would More

by eleanorblanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
Feb 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

Quick, professional service. I would recommend this dealership and their service department over similar dealerships. More

by Rsgg0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Feb 04, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2022

I was told that my wait time would be over 2 hrs long for service on a vehicle but Thanks to the hard word of everyone there I only waited for an hour. The experience was amazing. More

by Wwebb41972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Glen
Feb 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

They are fine with me all their services are good thanks so much especially my attendance More

by Rita Anunkem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Feb 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi Rita, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 01, 2022

Auto Nation has a great service department-professional, polite, and attentive to all needs. Service is always very timely and done to perfection. More

by pabbernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard
Feb 04, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2022

I bought my car there and have been back for every single service. I am very well pleased. My service man is Denard. He is excellent. More

by patriciahendrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denard
Feb 04, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2022

Awesome dealership, They are very courteous and polite. I was greeted with a smile and all my needs were met!!! Thanks More

by Sylhowjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recarrdio Mitchell
Feb 04, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2022

Bought a new 2016 Prius here. 5 years later, tail lights have internal fighting and plastic coated areas by windows are chipping and peeling. I believe these to be factory defects. Auto nation blames me wan More

by Shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service area
Feb 04, 2022 -

AutoNation Toyota Thornton Road responded

Hi Shan, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help. Take care!

January 31, 2022

Auto Nation made it easy for me to purchase a Solara Convertible 15 years ago. I had it serviced there as well and was always treated with respect by professionals. Five years ago, I sold my Solara and More

by scalderara.118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard
Feb 04, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

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