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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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February 05, 2022

I appreciate the polite and professional service that I have received at the Thornton Rd. AutoNation. More

by sdking54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ricky Taylor
Feb 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Toyota Thornton Road. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2022

The service advisor was friendly and very helpful. My advisor had not made it in for they day yet, and another advisor stepped up to help me out. The tech did not find the source of the noise in my truc More

by Erin.southwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember my new advisor’s name.
Feb 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. If you need more help, our team is available to talk -- safe travels!

February 04, 2022

Great place for service. I wait in the dealership and it was quick. Ask for Recarrdio Mitchell he was very helpful More

by Pauline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recarrdio Mitchell
Feb 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi Pauline. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 04, 2022

I’ve been to almost every Toyota maintenance center in Atlanta. Lithia springs has been by far the best one with the fastest service. They get you in and out More

by Douglesliemoore7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
Feb 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 04, 2022

They have always been fair, honest, and thorough. This visit was beyond that. Thank you. More

by connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Feb 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi Connie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 04, 2022

As always the service was quick and thorough. The personell as always were very professional and courteous. The waiting area was warm and comfortable and the T.V. channel was one of my favorates. More

by marilynjhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 03, 2022

I like this dealership because they take care of me every body is all ways nice to and kind they make sure I am satisfied More

by bessie1m2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

Thornton Toyota always goes above and beyond to make my experience a great one each time More

by Shewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Taylor
Feb 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 02, 2022

Fast, prompt and great service. Respect for customer and all employees present friendly even if they were not serving tou directly. More

by Yvonne D-C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius, Service Rep. and porters
Feb 02, 2022 -

Yvonne D-C responded

Feedback survey attached.

February 02, 2022

I brought my vehicle in for its 20,000 miles oil change as well as a detailed. I plan on going out of time so i just wanted to keep it in its best. However one of your employees by the name of Anthony w More

by Renee Rouster
Recommend Dealer
No
Employees Worked With
Anthony after Service person for oul change and detailed service.
Feb 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi Renee, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

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