AutoNation Toyota Thornton Road - Service Center

I would recommend this service center to anyone who needs to get their toyota serviced. to get their toyota serviced. More

Their service is wonderful and they have great car deals for good prices. I love Toyota is amazing! for good prices. I love Toyota is amazing! More

Customer service is excellent and exceptional. Friendly staff and I enjoy coming out here for service. staff and I enjoy coming out here for service. More

Very professional and courteous. Wait time absolutely minimal. Knowledgeable of my needs. Will be back minimal. Knowledgeable of my needs. Will be back More

I am very pleased with the excellent service!…Multiple service advisors were very friendly while I wait for my Advisor, Ronaldo. He came along and attended to my needs & concerns. service advisors were very friendly while I wait for my Advisor, Ronaldo. He came along and attended to my needs & concerns. More

Fast, Profesional, service advisor was awesome. Vincent Oddo did a great job with my wife's vehicle. Oddo did a great job with my wife's vehicle. More

was easy to make appointment after arriving at service center ;talked to service advisor vincent oddo who was friendly and very helpful got car serviced and was advised by vincent of repairs needed good e center ;talked to service advisor vincent oddo who was friendly and very helpful got car serviced and was advised by vincent of repairs needed good experince More

I was given a free oil change, which I'm assuming was to try and make up for them cross threading and seizing a lug nut from my last service. I scheduled an appointment, came in 10 minutes early, and left a try and make up for them cross threading and seizing a lug nut from my last service. I scheduled an appointment, came in 10 minutes early, and left after 2 hours of waiting in a cramped waiting room with no coffee. The delay: An oil change should take about 30 minutes, especially when the engine temperature was properly warm when it came in, and I had scheduled an appointment. Keep your appointments for professionalism. Why should I have to lose time out of my day for walk-in customers when I made an appointment? The environment: Some people don't wear masks, and it's an awkward thing to try and enforce, but there was a guy who decided to sit next to me, blaring audio from his phone at full volume. The business should monitor for rude behavior like this. They did last time when a younger girl was doing this same thing. This was a very small waiting area, and everybody could hear this guy's phone. Someone should be cleaning and making coffee at intervals. The verdict: General Manager should review appointment policies and consider remodeling the waiting area like the one at Nalley Toyota in Alpharetta. For the time it took to get my service done, I should have gone to Nalley instead. They have a staffed coffee bar, snacks, wide open waiting area, and they can do an oil change and multi point inspection in 45 minutes. More

People who try help me to fix issues he didn’t help me too much too much More

I would just like to say that the service is excellent every time I come there and that's due to Ricky Taylor, Service Advisor!!! He provides excellent service!!! every time I come there and that's due to Ricky Taylor, Service Advisor!!! He provides excellent service!!! More