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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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March 09, 2022

Since coming to AutoNation Toyota, I've received nothing but kind and professional services. Thanks More

by neecee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Mar 11, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Mar 11, 2022 -

neecee responded

Since coming to AutoNation Toyota, I've received nothing but courteous and professional services. Thank you.

March 08, 2022

Mr. Cox! Professional and Delightful!! He was my service representative and he is one cool dude. 😀 More

by sdmbranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Cox
Mar 11, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you ever need help, just give us a call. Happy motoring!

March 08, 2022

They are professional and they really help me when I bought my 2021 Toyota Corolla LE More

by philipappiahkubi81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
9615 Recarrdio Mitchell
Mar 11, 2022 -

AutoNation Toyota Thornton Road responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Mar 11, 2022 -

philipappiahkubi81 responded

The best

March 07, 2022

As usual, my Service Advisor Mr Anthony Cox was very professional and as busy as he was, I was given a thorough explanation of the repairs that my car would soon need. He demonstrated excellent Costomer More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Anthony Cox
Mar 10, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 07, 2022

The wait time was very quick, oil change and tire rotation. Went to have a couple of cups of coffee and when I got back, it was ready… More

by rjones3937
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Mitchell
Mar 10, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

Mar 10, 2022 -

rjones3937 responded

Thanks

March 07, 2022

I purchased both of my Prius from Thornton Toyota and have been completely satisywith the car service department. On my last visit 3/4/22 the service agent T. Mitchell was quite pleasant and professional More

by School
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. Mitchell service agent
Mar 10, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

It took 3hrs for an oil change and the rep to go over additional services needed. If I would’ve agreed to the additional service, I would have had to wait at least an additional 3hrs before my car would More

by lashakille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricarrdio Mitchell
Mar 09, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

March 05, 2022

I love coming to the dealership. Anthony is always polite, and goes over my service with me. More

by rogersfreda58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 08, 2022 -

rogersfreda58 responded

Anthony is always polite and goes over my service with me. He is the reason I always come back.

March 05, 2022

Excellent service! !!! The technician was very formative. All the employees exceed their performances. Keep up the great work More

by Shontiseb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell
Mar 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

March 04, 2022

Workers were very courteous and professional, I gave 4 stars because the wait is just too long for me. I would prefer auto nation do my oil changes but I’m used to going through the oil shops you stay in More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember and was not given paper work like usual
Mar 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello Tina, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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