AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
678 Reviews of AutoNation Toyota Thornton Road - Service Center
Had an appointment at 1:00. I showed up at 12:45 and they took me right in for oil change and tire rotation. Took about 1 hour and 15 minutes. My tech called me as we were he I showed up at 12:45 and they took me right in for oil change and tire rotation. Took about 1 hour and 15 minutes. My tech called me as we were headed back. I needed front brakes and brake fluid changed. Tech said to come back in 90 minutes. Called him after 90 minutes and he said they are finishing up. Tech was very professional and addressed me as ma’am and thanked me for my business and to have a blessed day. Good experience at Toyota dealership today. I have been customer for many years and have purchased my last two vehicles here. Recommend Toyota Vehicles and this dealership for service. More
Prompt and efficient service. Service personnel fully explain service options. You are notified in advance when service is needed or recommended. Service personnel fully explain service options. You are notified in advance when service is needed or recommended. More
I bought a service package with my new car and I bring it to this dealership for service. They do a great job. They did not notify me when my car was ready. I had to call them. Also they marked one filter ch to this dealership for service. They do a great job. They did not notify me when my car was ready. I had to call them. Also they marked one filter change as "recommended but declined" but they never called me to ask if I wanted it. I probably would have declined it but would like to have had it explained. More
The servcice is always very clean and the Service Advisisor I had was very professional, knoweldgeable and nice. I like being notified when my car was ready. Advisisor I had was very professional, knoweldgeable and nice. I like being notified when my car was ready. More
I recently serviced my Toyota Highlander at this dealer and the mechanic failed to put all the front passenger tire nuts back; put only 2 back instead of 5 putting me in danger and causing damage to my veh and the mechanic failed to put all the front passenger tire nuts back; put only 2 back instead of 5 putting me in danger and causing damage to my vehicle. I tried to contact the manager but the calls always get dropped. Poor services More
I don't know much about the dealership. Not pleased with service department though. Got the you're a female run around Okie Dokie treatment. They wanted to tell me that I needed a new engin Not pleased with service department though. Got the you're a female run around Okie Dokie treatment. They wanted to tell me that I needed a new engine for $7000. I do not appreciate that! When my "male" husband got involved, the lie changed. More