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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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March 24, 2022

Been going to this dealer since 2014 and always been treated great and fair with great service prices. More

by Bigdwc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 28, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Had an appointment at 1:00. I showed up at 12:45 and they took me right in for oil change and tire rotation. Took about 1 hour and 15 minutes. My tech called me as we were he More

by klbrock1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 28, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

Mar 28, 2022 -

klbrock1999 responded

My tech was Corey and he very kind and professional.

March 23, 2022

The dealership in Litha spring have good customer service very helpful. They try to get tou in & out quick as possible. More

by Victorwilliams643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Mar 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 23, 2022

Prompt and efficient service. Service personnel fully explain service options. You are notified in advance when service is needed or recommended. More

by yaconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi Yaconway, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

March 22, 2022

I bought a service package with my new car and I bring it to this dealership for service. They do a great job. They did not notify me when my car was ready. I had to call them. Also they marked one filter ch More

by sd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 27, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 21, 2022

The servcice is always very clean and the Service Advisisor I had was very professional, knoweldgeable and nice. I like being notified when my car was ready. More

by b5f2t9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Mar 24, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 20, 2022

I recently serviced my Toyota Highlander at this dealer and the mechanic failed to put all the front passenger tire nuts back; put only 2 back instead of 5 putting me in danger and causing damage to my veh More

by fowowet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unable to remember
Mar 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

March 19, 2022

Good service never had any problems with repairs to my vehicle, they seem to go above & beyond More

by venitamanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Mar 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 19, 2022

I don't know much about the dealership. Not pleased with service department though. Got the you're a female run around Okie Dokie treatment. They wanted to tell me that I needed a new engin More

by Janicewalters59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reinaldo
Mar 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (770) 674-6082 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 18, 2022

Professional, on time, proactive,clean, great customer service, very knowledgeable. Every one is very much friendly. More

by Ddowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony cox
Mar 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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