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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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October 24, 2023

My technician was very professional and paid attention to my car needs and identified that my car had been scratched. More

by Lavata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AHMED MOHAMMED
Oct 28, 2023 -

AutoNation Toyota Thornton Road responded

We are pleased to hear you had such a positive experience with us, Lavata! Feel free to stop by if you ever need any more help.

October 23, 2023

staff was very friendly and courteous and service was excellent I did not have to wait long they call and told me what my car needed and was very prompt I was out within a hour, Thanks to the entire staf More

by carolynlouise10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McClain
Oct 28, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 18, 2023

I had a positive experience at the dealership. . Terence was very courteous and efficient. He made sure that I had a positive experience. Really appreciate the timeliness of the service department. More

by IL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Becton
Oct 20, 2023 -

AutoNation Toyota Thornton Road responded

We're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2023

I had an excellent experience with Terrance when he called me to inform me about an earlier appointment slot. His dedication to his customers is truly remarkable. Not only did he prioritize my needs, b More

by Haddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
Oct 21, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 15, 2023

Denard and Courtney from service is awesome. Highly recommend. Get your vehicle serviced with them. More

by ornellapm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennard, Courtney
Oct 18, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

October 14, 2023

The staffs at this location are very welcoming. They will go above and beyond. Great service all the time. More

by rosalee470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget names
Oct 16, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

October 14, 2023

They were very nice and kept me informed about my car. Everything was done fast. I will definitely use them again. More

by hovi4292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Oct 16, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 13, 2023

Good service . Friendly staff. Professional .short wait time. Got an oil change and tire rotation. More

by Grygrnrs24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 15, 2023 -

AutoNation Toyota Thornton Road responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2023

He is very kind, and repairs are completed early. I am satisfied; I will be back More

by Kimyongchorl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
Oct 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. We look forward to your next visit! Take care!

October 11, 2023

I had an appointment on Monday 10/9/23 and requested a ride to work and was told the shuttle wasn’t available and I didn’t even have an advisor I have been coming to this delayer for 10 years. So I had to More

by andreag223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6082 -- we hope to hear from you soon.

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