AutoNation Toyota Thornton Road - Service Center

My first visit, my car had greasy hand prints all over the body. Representative called me, showed concern, stated she would get car washed. I had already got it washed, cost $25.00 n she said they would r the body. Representative called me, showed concern, stated she would get car washed. I had already got it washed, cost $25.00 n she said they would reimburse me. As a result, nothing. This time, the service representative was great but the tires were overfilled with air. Two were 39 psi n two were 36 psi. Front and rear are suppose to be 35 psi. At least they could have been made the same. More

I’ve been with this dealership since 2009 through the present purchasing three cars. Great service! present purchasing three cars. Great service! More

Very nice time I pulled in for service. No complaints. Will always return for service. No complaints. Will always return for service. More

Mr. Johnson did an excellent job on keeping me up to date with the repair progress. I was very impress with the level of professional service. I am pleased with the service I received with the repair progress. I was very impress with the level of professional service. I am pleased with the service I received More

All service technicians were very friendly and courteous. Car was ready in my opinion in a normal time frame. Car was ready in my opinion in a normal time frame. More

Anthony Cox is the best. He made me feel very welcome and was very confident I. His job. He git me in and out just like he promised. Always very professional and courteous. He made me feel very welcome and was very confident I. His job. He git me in and out just like he promised. Always very professional and courteous. More

Not very happy with this place, came here for an oil change with a coupon and they put a synthetic oil in my truck without my permission. Instead of the coupon price of 18,99 . I ended up paying double change with a coupon and they put a synthetic oil in my truck without my permission. Instead of the coupon price of 18,99 . I ended up paying double and did not realize it till after I got home . That they switched oil’s on me . The service rep said nothing about it. I complained to someone on the phone and was told to call the service people back. I will not be going there again. More

This location has great service. My service advisor, Anthony, is especially efficient, professional, honest, and kind. I trust whatever he says is going on with my car. I've trie My service advisor, Anthony, is especially efficient, professional, honest, and kind. I trust whatever he says is going on with my car. I've tried other Toyota service locations for my Avalon, but others seemed shady, but not this location. All of the advisors are professional and present as genuinely kind. Thank you for great service. More

Great Service! recommend it! Fast and reliable service. thank you! The always answer my questions ! recommend it! Fast and reliable service. thank you! The always answer my questions ! More

Use deceptive tactics against customer. Purchased tire package and alignment was mistreated during process, when presented to pay and asking for paper work of alignment, was not completely Purchased tire package and alignment was mistreated during process, when presented to pay and asking for paper work of alignment, was not completely informed about the tire product purchased and replacement of rr hubcap and the is a roaring noise coming from car, especially at 35-40 mph and at deceleration, my car was not making any noise before having new tires put on and the 4 wheel alignment done. More