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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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July 14, 2022

This dealership is not trustworthy. A claim was initiated under warranty and the service order was closed out without any work being performed on my vehicle. They were paid by the warra More

by troydref
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reinaldo
Jul 17, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

July 13, 2022

Great place with good staff that know the job. Good customer service and fair price More

by Bode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 15, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 13, 2022

Auto Nations Lithia Springs is the only dealer I have ever used for my 2001 Toyota Camry. My Camry has 422,000 miles and this dealership has helped me with service and the main reason I’ve achieved this More

by sheila.sherer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them
Jul 15, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 13, 2022

Excellent, great customer service, Knowledgeable about my car , Friendly staff I’m satisfied with service More

by Ladyjones 3060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 15, 2022 -

AutoNation Toyota Thornton Road responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 12, 2022

The experience was okay. My service advisor Colton was great. He explained everything to me and actually sat down and looked at my service history with me. The wait time is w More

by GeorgeWilliams1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colton Post
Jul 14, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Very satisfied, the servide was great and I was told what I would need in the future..they really care about their customers, Thanks Mr. Post. More

by carolynlouise10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Post
Jul 14, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Thnak you for a job well done. ... Toyota not only fixed my car, they also notated a Recall on my car that i wasn't aware of, nice!!! More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravon
Jul 14, 2022 -

AutoNation Toyota Thornton Road responded

Hello Cynthia, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2022

Wonderful pleasant experiences with all from sales to service. Clean environment, friendly staff. Very through in checking my vehicle More

by pam_rutland
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt , Winston, Jacob
Jul 10, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2022

The service I received at the AutoNation Toyota Thornton Road was great I booked the appointment online with ease and dropped off the car for service and the work was done quickly the attendants were knowle More

by cjdouthit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Nicely
Jul 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 05, 2022

It ok some of the salesmen are ok some of the advisor are ok just the wait in the prices of things. More

by Twhitfield1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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