AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
678 Reviews of AutoNation Toyota Thornton Road - Service Center
My technician, Anthony Cox, is always helpful and honest with me. I know that my car will be taken care of, because she is in good hands! I will always bring my car to this dealership as long as Mr. Cox i with me. I know that my car will be taken care of, because she is in good hands! I will always bring my car to this dealership as long as Mr. Cox is there. More
My customer advisor was a pleasure working with him. He was courteous and answered all of my concerns with my vehicle. I have been a customer for this locations over 25 years. I want to say to him job w He was courteous and answered all of my concerns with my vehicle. I have been a customer for this locations over 25 years. I want to say to him job well done. More
I have always been pleased with the service provided for my car, except for the most recent service appointment. It took the technicians over and hour and a half to change oil and rotate tires. This is ex my car, except for the most recent service appointment. It took the technicians over and hour and a half to change oil and rotate tires. This is excessive for what was done. More
Service was completed without problems. Timeliness was an issue and there were other items needing additional work. Financial part of Service could be expanded to include more discounts Timeliness was an issue and there were other items needing additional work. Financial part of Service could be expanded to include more discounts for longtime customers More
Initially, the service rendered was not up to the Toyota standard of service that I know of for over thirty- three years. Mr. Sam Gordon worked with the technician and solved the problem to my satisfaction. standard of service that I know of for over thirty- three years. Mr. Sam Gordon worked with the technician and solved the problem to my satisfaction. More
My car was not repaired feel like because it was warranty work they didn’t want to do because they don’t receive full pay in warranty work… Just my opinion!! And when I received my paperwork there services work they didn’t want to do because they don’t receive full pay in warranty work… Just my opinion!! And when I received my paperwork there services listed that said I declined on when I wasn’t even notified of the recommended service because if I was I would have had it done. Missed money there 🤷🏽♀️🤷🏽♀️🤷🏽♀️ Mr.Dennard delivered great overall service I just hate that I still have to bring my car back because my issue was passed off to be something else More
Service person was friendly and understood exactly what I wanted. I was in and out after an hour and a half which was what I expected. I’m quite happy with my experience. wanted. I was in and out after an hour and a half which was what I expected. I’m quite happy with my experience. More
I was notified I had a recall on my 2020 Toyota Corolla, I spoke with the young man, Courtney Golder, in the service department that always takes care of me, we discussed when would be a good time to come a I spoke with the young man, Courtney Golder, in the service department that always takes care of me, we discussed when would be a good time to come and have it taken care of. I was there last Friday morning, August 5. Not only did they take care of the recall issue, Courtney also explained I needed a new battery. I so appreciate his kindness and help to me, amazing care. I waited in the comfortable waiting area, also enjoyed a cup of coffee! Give my thanks and appreciation to Courtney and the staff that took care of my car! More