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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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August 22, 2022

This dealership experience overall has been positive. My experience with this service representative was very pleasant. More

by hvanessa123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very good.
Aug 26, 2022 -

AutoNation Toyota Thornton Road responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Good service. Dealership called to confirm appointment. Clean facility and prompt service. I appreciate their follow through and explanation. More

by crn7735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

Good service. Honest and clean facility. The attendant was very courteous and kept me informed about my vehicle. He didn't try to up sale me. More

by robin.zuniga123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Aug 26, 2022 -

AutoNation Toyota Thornton Road responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 21, 2022

I was very pleased how Toyota on Thornton Rd was very pleasant my appointment was for 1 pm and I was walking out the door around 2 pm very outstanding... Thank you again for the great service that you a More

by PatriceSmith1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourtney
Aug 25, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 19, 2022

Rick was very nice and knowledgeable about my Rav 4. He told me how long it would take and then called me when it was ready! More

by Gaylecole515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 24, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 18, 2022

I have always serviced my car with this dealer since i bought it from them. Their service is great. Only downside is that everytime my car goes in for service, i recieve repeated calls asking if i would l More

by White Iron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence
Aug 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2022

I have had nothing but professionalism and top not customer service at this dealership from the time I purchased my car to my service appointments. When I am ready to purchase my next car, I plan to r More

by Avis McGhee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Aug 20, 2022 -

AutoNation Toyota Thornton Road responded

Hello Avis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 16, 2022

i took my tacoma truck there because it wouldn"t pass emmissions test ( readiness failure). they kepy it overnight for a cold compression test the next morning. i picked it up and was told to drive it to More

by danieljohn13
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey ( service rep. )
Aug 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6082 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 15, 2022

AutoNation has consistently been helpful in servicing my Tacoma. The service people are very good at their job. More

by morrisond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bectom
Aug 19, 2022 -

AutoNation Toyota Thornton Road responded

Hi Morrisond, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2022

My service technician was excellent and ensured I would be serviced efficiently. This is the only place I go to for my car needs! More

by rachmreid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
Aug 19, 2022 -

AutoNation Toyota Thornton Road responded

Hi Rachmreid, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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