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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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August 31, 2022

The people are so thoughtful and considerate. Very professional egear to make your car need they priority. Thankyou! More

by Jazzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison, Jose AntonioD
Sep 05, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2022

Very good atmosphere Josh my representative as an excellent personality and listens to my questions More

by harryjacksonuk36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 04, 2022 -

AutoNation Toyota Thornton Road responded

Harryjacksonuk36, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 31, 2022

I really appreciate them taking care of my vehicle. I was told I was gonna get a new headliner because it was in for a recall. On 2018 Toyota Tacoma had a week on 3rd light. I appreciate them give me a More

by Charles Bellino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
Sep 05, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 31, 2022

Service professionals delivered excellent and timely service. My daughter was able to return to school, with no worries. Thank you. More

by BSaintvil12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I knew their names. My daughter spoke highly of the service professionals.
Sep 05, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 31, 2022

Me encanta el servicio es muy eficiente y muy rápido y volveré cada ves que mi auto nesesite servicio gracias More

by Ivan Quintanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terence Becton
Sep 05, 2022 -

AutoNation Toyota Thornton Road responded

Hola Iván, gracias por tu valoración positiva. Estamos felices de haber sido de servicio para usted. Si necesita más ayuda, nuestro equipo está disponible para hablar: ¡viajes seguros!

Sep 05, 2022 -

Ivan Quintanilla responded

Thank you so much

August 30, 2022

The phone representative needs to be trained . It was the most horrible experience they have no phone manner’s. The best part of my visit was with Rick Nicely. More

by ygill96@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Nicely
Sep 04, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

August 28, 2022

This,time at Toyota my appointment was at 8:30am ,advised was Raphael, I had to back to him ask about my I over in a area where they park cars to go in to be served this was round 10am or after, sharedto the More

by gladyscarter64@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael Glenn
Sep 02, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 26, 2022

They are very efficient in the service dept. The work on my car is done in a timely manner. The service person tells me items I may need to replace in the near future. More

by angelausa368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Aug 31, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2022

I went to get some maintenance done on my car, and my service technician was the best. Hands down! He accepted my oil change coupon with no questions asked and he pulled my car around for me when I could More

by sabrinab543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Morgan
Aug 31, 2022 -

AutoNation Toyota Thornton Road responded

Hello Sabrina, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2022

My advisor Mr. Cox was outstanding. He was so professional and explained my services performed and those that were needed. Great service received. More

by Keldot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Aug 27, 2022 -

AutoNation Toyota Thornton Road responded

Keldot, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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