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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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December 01, 2023

I purchased my Camry from AutoNation at this location. It is convenient and always dependable. More

by ann.anderson2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 04, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you so much for your positive comments about AutoNation Toyota Thornton Road! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2023

Respectful , considerate, tells me what I need and the cost before they do it. Happy More

by Mmwhitener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Dec 03, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

I had a great experience yesterday with Courtney. Wait was short and got my recommendations plus new brakes as needed. My visit was one of the best in awhile. More

by Mildredmason33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Dec 03, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

November 28, 2023

I was greeted courteously by the customer care associate who serviced my vehicle. I'm always greeted very courteously and my service is always what is expected More

by lavernmarshall13
Recommend Dealer
Yes
Employees Worked With
Zach
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Nov 30, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2023

Great service department with a professional attitude and attentive to the customers needs. Love it here More

by unityweb
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dennard
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Nov 27, 2023 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2023

Poor customer service and waste of time for just oil change. Very unprofessional customer service at this dealership More

by Chimmey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
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Nov 27, 2023 -

AutoNation Toyota Thornton Road responded

Hi Chimmey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (770) 674-6082 to speak to our manager directly.

November 23, 2023

I am please with the fast professional service that I receive from Toyota AutoNation - Lithia Springs. They get you in and out in a timely fashion. More

by WTTTACOMA2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
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Nov 24, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Always a long wait in the service department. The people I’ve worked with don’t keep you informed More

by Kdale060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney?
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Nov 22, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

Nov 22, 2023 -

Kdale060 responded

Can be contacted at 404-893-8504 or kdale060@yahoo.com

November 17, 2023

I went to get my software updated. I also had plenty of questions about warrantees and things like that. Mr. nicely was my advisor, and he was awesome. Any and all questions that I had More

by C Chastang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. nicely and Antonio, everyone in the service area
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Nov 22, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2023

Great Customer Service. Received detailed information regarding recall and repairs. Issues were resolved in a timely manner. More

by kastl2865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Nov 17, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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