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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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September 19, 2022

Okay, let's start off by saying when I, drop my automobile off to get service I ask for services, whatever needed to have service prior to my last vist. And it was small work. But they did repair i More

by newmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service area
Sep 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 19, 2022

Great service. Gave me a Goodwill oil and patched my Tire. Service was professional and fast. More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan/Michael
Sep 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 19, 2022

My experience at AutoNation Toyota is always a pleasant one! I enjoy their fast and convenient check-in and there are never any hidden surprises on your bill, they will contact your via text to let you kno More

by eboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2022

It’s always been a Pleasant is it whether it be sitting in the oil change routine check up.. Top-notch quality service.. More

by williambullard30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Sep 23, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 17, 2022

Rick was friendly, knowledgeable, and professional. The process of taking it in for an oil change was easy. More

by davimi2058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! Feel free to stop by if you ever need any more help.

September 16, 2022

Every thing was done on time and explained very well . Jay was a very pleasant young man More

by bodom54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rodriquez
Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 16, 2022

Thank you for your guidance on everything with my car. Courtney Golder was very man dealerships needs . More

by dchristine5534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 16, 2022

The vehicle drop off and initial interaction was good. The follow communication was not good. I WAS NOT contacted when my car was ready & it sat for 2 days before I called back and was finally told that i More

by zook131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Nicely
Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (770) 674-6082. We'd appreciate the chance to make your experience a positive one.

Sep 20, 2022 -

zook131 responded

I am NOT going to reach out to your GM to see if YOU came make this a positive experience...if the GM wants to make it right, he/she can reach out to me.

September 14, 2022

Thornton Road Toyota has had the best services that I have ever experienced at a dealership. Every 4-5 months that I get my car serviced, I never have a complaint about the workers nor staff, and I appr More

by ALeigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Courtney Golder
Sep 16, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2022

Quick and knowledgeable service got an oil change an the price was better than the surrounding areas More

by thouse384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Post
Sep 17, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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