AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
678 Reviews of AutoNation Toyota Thornton Road - Service Center
Okay, let's start off by saying when I, drop my automobile off to get service I ask for services, whatever needed to have service prior to my last vist. And it was small work. But they did repair i automobile off to get service I ask for services, whatever needed to have service prior to my last vist. And it was small work. But they did repair it but didn't give a diagnostic before services. And didn't give the perks of a complimentary detail wash. And I had to return the Yaris too times and its still isn't repaired. But won't complain I'm just saying. More
My experience at AutoNation Toyota is always a pleasant one! I enjoy their fast and convenient check-in and there are never any hidden surprises on your bill, they will contact your via text to let you kno one! I enjoy their fast and convenient check-in and there are never any hidden surprises on your bill, they will contact your via text to let you know what is happening with your car. Anthony offers excellent customer care/service every time!! More
The vehicle drop off and initial interaction was good. The follow communication was not good. I WAS NOT contacted when my car was ready & it sat for 2 days before I called back and was finally told that i The follow communication was not good. I WAS NOT contacted when my car was ready & it sat for 2 days before I called back and was finally told that it was ready 2 days ago. When I went to pkup the vehicle, it took 20 mins to get my car. I had to wait on the customer in front of me, but then I was handed my keys and my car was not where the advisor said it should be. After trying to call the service tech (no answer) the advisor had to walk the back and front lots to find my car. More
Thornton Road Toyota has had the best services that I have ever experienced at a dealership. Every 4-5 months that I get my car serviced, I never have a complaint about the workers nor staff, and I appr have ever experienced at a dealership. Every 4-5 months that I get my car serviced, I never have a complaint about the workers nor staff, and I appreciate everyone for all that they’re doing! More