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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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October 06, 2022

Was very helpful. Not crazy about making appt with someone out of town or state. Would rather be able to make an appt with someone at dealership. More

by barbarapetrosky78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 11, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 05, 2022

Every time I need a service, everyone is upfront about cost and never tries to oversell me in anything. The waiting room is comfortable and the service is usually fast. More

by write2jls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 11, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 04, 2022

Courtney was great and was able to get me in and out. Also let me know what else I needed to get done . He has great customer service skilld More

by evansd1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Oct 10, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

I have always had an excellent experience each time I have visited AutoNation Toyota on Thornton Rd. My service technician has always been very resourceful, he keeps informed on whatever service I may ne More

by MsVJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Oct 10, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

My Service Advisor Richard was very nice and patience he has excellent customer service he answered all my questions. More

by MsRaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 10, 2022 -

AutoNation Toyota Thornton Road responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

October 02, 2022

I have always had a good experience at Toyota Thornton rd. The employees are always friendly and the are willing to do what they can to help. And I am always satisfied with the service provided on my vehi More

by Tiffany_tiara1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Brennan, Terrence and Sam
Oct 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 02, 2022

My car was taken care of in a very to fashion service was great professional More

by hatmajor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denmark Addison, Eric Sheckto
Oct 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 29, 2022

My experience was very good! The wait time was less than 30 minutes. Highly recommended. More

by pezo8481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Sep 29, 2022 -

pezo8481 responded

My experience was very good! The wait time was less than 30 minutes. Highly recommended.

September 29, 2022

AutoNation DO NOT have any honest service advisors. They will cheat you out of your money! They quote you one price before they take your car back and change it when it’s time to pay (a big change) 🙄� More

by Djsaval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Oct 05, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (770) 674-6082 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 29, 2022

Hello, I successfully have my Tundra repaired and back home today. I want to let you know that you have some very effective, caring, friendly, employees working for you. From the time I brought my truck t More

by winwinallaround
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Gordon
Oct 05, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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