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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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October 28, 2022

It took less than 2 hours for my regular scheduled maintenance on my Camry to be completed. R.Toliver my advisor is always pleasant to work with. More

by indiabconsultant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R Toliver
Nov 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2022

Got a free oil change which was needed and service was done quickly. I will be returning More

by joannahdixonm22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 27, 2022

The assistant who greeted immediately upon arrival was extremely nice, helpful, professional, knowledgeable and friendly. I will return and want only to work with him on services. Rick Nicely is a grea More

by Mhilljohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nicely
Nov 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 24, 2022

I came in with my three year old son which was hectic. They got me in and out under a hour. Everyone was very helpful. I want to give a special thank you to Rick. 10/10 would recommend. More

by hilltiffany2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick 10/10
Oct 31, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

I always visit this location for any work that I have done on my car always a great experience. More

by Ms Major
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
Oct 31, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

I am very satisfied with the service. Mr. Cox was excellent, kind, and professional. I received a text from him regarding my car, I did not understand. Next day I went back to the place, More

by rsmzula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Anthony Cox, and Joshua., Lisa Parasrami
Nov 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

My Service Adviser, Anthony Cox was exceptional. I was actually scheduled for a four hour appointment for installation of a part due to a recall on the car and for an oil change. It was a very goo More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox, Lisa Parasrami
Nov 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 22, 2022

Terrance provided great service. He was polite, knowledgeable and good to talk to about my upcoming appts. More

by Good Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
Oct 28, 2022 -

AutoNation Toyota Thornton Road responded

We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2022

Dennard Addison always takes care of me. He was nice enough to still get my vehicle serviced even though I came in the wrong day of my appointment. More

by sagit71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Oct 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

Terrible customer service from front office, but Terrence the technician was outstanding. He is the only reason I'm giving 4 stars. I can also feel the difference in my car performance from the work they d More

by STC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Becton
Oct 27, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Toyota Thornton Road. Please call our General Manager at (770) 674-6082 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Have a great day!

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