AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
678 Reviews of AutoNation Toyota Thornton Road - Service Center
It took less than 2 hours for my regular scheduled maintenance on my Camry to be completed. R.Toliver my advisor is always pleasant to work with. maintenance on my Camry to be completed. R.Toliver my advisor is always pleasant to work with. More
The assistant who greeted immediately upon arrival was extremely nice, helpful, professional, knowledgeable and friendly. I will return and want only to work with him on services. Rick Nicely is a grea extremely nice, helpful, professional, knowledgeable and friendly. I will return and want only to work with him on services. Rick Nicely is a great asset to Toyota! More
I came in with my three year old son which was hectic. They got me in and out under a hour. Everyone was very helpful. I want to give a special thank you to Rick. 10/10 would recommend. They got me in and out under a hour. Everyone was very helpful. I want to give a special thank you to Rick. 10/10 would recommend. More
I am very satisfied with the service. Mr. Cox was excellent, kind, and professional. I received a text from him regarding my car, I did not understand. Next day I went back to the place, Mr. Cox was excellent, kind, and professional. I received a text from him regarding my car, I did not understand. Next day I went back to the place, he was off. I spoke with Joshua who was very helpful to me. He took his time to explain all my concerns. The service was super. I thank you all. God bless. More
My Service Adviser, Anthony Cox was exceptional. I was actually scheduled for a four hour appointment for installation of a part due to a recall on the car and for an oil change. It was a very goo I was actually scheduled for a four hour appointment for installation of a part due to a recall on the car and for an oil change. It was a very good service visit. They actually completed the work in 2 1/2 hours. I was very pleased since I was waiting at the dealership and had to leave by 11:00 AM for another appointment. More
Dennard Addison always takes care of me. He was nice enough to still get my vehicle serviced even though I came in the wrong day of my appointment. He was nice enough to still get my vehicle serviced even though I came in the wrong day of my appointment. More
Terrible customer service from front office, but Terrence the technician was outstanding. He is the only reason I'm giving 4 stars. I can also feel the difference in my car performance from the work they d the technician was outstanding. He is the only reason I'm giving 4 stars. I can also feel the difference in my car performance from the work they did. The car is riding better. The customer service in the front office is lacking. If one bad apple spoiled the bunch that work in the front service office, then so be it. It should be consistent customer service which you expect from a company that markets people first narrative. My vehicle also was not sanitized that they promoted they would do. I used Clorox wipes of my own on gear shift and wheel and found leftover oil/dirt from whomever repaired the car. More