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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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February 04, 2023

Good customer service very helpful he was able to answer all the questions thanks for the help.... More

by Nikkiglass39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 08, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we're so happy we were able to help you out! If you ever need help, just give us a call. Happy motoring!

January 30, 2023

I was out of town for a work meeting and my car died on me. The tow truck driver recommended AutoNation Toyota Thornton Rd. I was not familiar with any of the other locations that came up on my Roadside A More

by tbwms21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Gilder
Feb 03, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

January 30, 2023

Very attentive and courteous! Excellent customer service. They take pride in customer satisfaction with great attention to detail. They make an effort to address all your concerns More

by Veronica.offiaija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Feb 03, 2023 -

AutoNation Toyota Thornton Road responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 25, 2023

3 hrs to get the service. . 7am to 10, no so happy to have to wait that long, you shoul plan better More

by Maria Elena Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 29, 2023 -

AutoNation Toyota Thornton Road responded

Hi Maria, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6082 to discuss what we can do to help.

January 24, 2023

I had a great experience with AutoNation Toyota everyone was friendly and helpful and will be back for more service. More

by Cowboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Becton
Jan 27, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 23, 2023

The service appointment was on time based on the scheduled appointment time. The service representative was courteous and thorough. I really appreciated the arrangement of a ride share to drop me of More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Jan 26, 2023 -

AutoNation Toyota Thornton Road responded

Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2023

I took my car in for an oil change, and the service advisor, Richard Nicely, was very helpful and professional. He was knowledgeable and very thorough when I asked him about my vehicle and certain issu More

by Terrance FItzpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nicely
Jan 26, 2023 -

AutoNation Toyota Thornton Road responded

Hello Terrance, thank you for your kind review; we are happy to pass along your comments to Richard here at AutoNation Toyota Thornton Road! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 12, 2023

Anthony did a great job and took care of me to the fullest. He even had the car washing team come get the car. More

by Cannonhouse12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 18, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

Jan 18, 2023 -

Cannonhouse12 responded

Nope, all is well

January 12, 2023

Helpful, courteous, and professional. Absolutely no complaints about latest service. Camry was punctual on service time. More

by dag51740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renaldo
Jan 18, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 12, 2023

Everything was great! I got a complimentary oil and oil filter change, thanx to all there! More

by Donkeydenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 18, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

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