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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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April 03, 2023

I have bought several cars and trucks from auto nation Toyota they give you thes best deals around. Sales people are nice. The service is outstanding Courtney. Golder Is my service advisor he ke More

by Jane.trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney golder
Apr 06, 2023 -

AutoNation Toyota Thornton Road responded

Hi Jane, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you need more help, our team is available to talk -- safe travels!

April 01, 2023

Always the best customer service in the service area. I have been going to Anthony Cox for a few years and he always give the same good service. He explains things so that is easy to understand. More

by Q
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Apr 04, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 31, 2023

Very quick service. Had my oil changed and multi point inspection and was only there 45 minutes. As always, my service advisor Anthony Cox did an exceptional job He’ More

by Stresseddadof3teens
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Apr 03, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 28, 2023

Good service I’m so pleased I’ve been a customer for years thank you so much More

by margaretdelerme
Recommend Dealer
Yes
Employees Worked With
Anthony he’s the best
Apr 01, 2023 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

Jareem Hermon was very professional. The department that takes calls and say someone will call back sucks. More

by jtoyota
Recommend Dealer
No
Employees Worked With
JAREEM HERMON
Mar 31, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 20, 2023

Tire rotation - found lug nuts on all four wheels were left loose by the dealer when I had brakes brakes worked on two days later! How many other vehicles left the shop in this condition????? More

by MICHAEL NORRIS
Recommend Dealer
No
Employees Worked With
Jareem
Mar 23, 2023 -

AutoNation Toyota Thornton Road responded

Hi Michael, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. If you'd like, please contact our General Manager at (770) 674-6082. We'd appreciate the chance to make your experience a positive one.

March 17, 2023

My service tech was GREAT! !!! My car was completed; however, sticker not put properly on my car windshield. Thank you for great service from start to finish. It is greatly ap More

by MONICABROWN133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
Mar 21, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 12, 2023

Auto Nation Toyota on Thornton rd in Lithia Springs is a dependable place to brin my car for service. I especially like working with my service advisor, Anthony Cox.. He is thorough as he analyzes the needs More

by Gina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Mar 14, 2023 -

AutoNation Toyota Thornton Road responded

Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 10, 2023

They are fast, straight to the point and they always tell me the truth instead of taking advantage and ripping me off. My car is always in and out when I go for maintenance. More

by daynedibella9@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 13, 2023 -

AutoNation Toyota Thornton Road responded

Hello Dayne, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 08, 2023

I made an appointment for an oil change and tire rotation. I got to the dealership on time for my appointment. My check in process took way to long, as my service advisor was nowhere to be found. More

by huffnhuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
Mar 11, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Thornton Road take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6082. We would appreciate the chance to turn your experience around.

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