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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
678 Reviews

678 Reviews of AutoNation Toyota Thornton Road - Service Center

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June 10, 2023

This dealership is spectacular. Service writer Mr. Nicely was clear, concise and a man of his word. I had a recall repair which he discovered and there was no charge on my "while yo More

by kemery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD NICELY
Jun 14, 2023 -

AutoNation Toyota Thornton Road responded

Hi Kemery, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 09, 2023

. So thankful for AutoNation, I was traveling thru town and needed a new tire, I happen to see the Toyota sign and pulled in with no appointment. They were professional and courteous. I was back on the ro More

by Tinaellis_1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wish I could remember the young man’s name
Jun 13, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

AutoNation Toyota, and especially Ravon, made my experience while my car was with them painless. I was able to call and get updates, everything was explained to me and I was consulted on decisions a More

by C. Statz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon
Jun 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 08, 2023

I have been coming for my service maintenance, from day one and will not go else where for my service More

by Dwilt54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
Jun 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2023

They communicate well , on the customer’s level! The facilities appeared very clean, and they were respectful! More

by Ddailey46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 05, 2023

Service was effective, as fast as 2 1/2 hours on the waiting time. Josh was my service man More

by MREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 08, 2023 -

AutoNation Toyota Thornton Road responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Thornton Road

June 05, 2023

The team at Auto Nation Toyota is phenomenal. I recommend service at this location. Friendly. Professional and knowledgeable associates work there. I am very pleased with my service and suggest A More

by Kim Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Jun 08, 2023 -

AutoNation Toyota Thornton Road responded

Kim, we are so happy to read such a great review about AutoNation Toyota Thornton Road! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

Felt like I was being charged too much for the work I needed. On top of the rip off prices they tried to get me to do several other things that I didn't need just to bring the total up about $900 more. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denard
Jun 08, 2023 -

AutoNation Toyota Thornton Road responded

Deb, thank you for taking the time to leave us feedback. and to let us know how we can improve. Take care.

May 30, 2023

Good service, in and out within an hour. Great service! Strongly recommend this dealership! Thanks! More

by wallacemadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Jun 02, 2023 -

AutoNation Toyota Thornton Road responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jun 02, 2023 -

wallacemadden responded

Super people at the dealership.

May 29, 2023

Great service department and honest. Repaired our Elantra when we could not get return calls from Hyundai. More

by sma7425552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 01, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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