Back

AutoNation Toyota Thornton Road

Lithia Springs, GA

4.3
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
Contact Dealership

1000 Blairs Bridge Road

Lithia Springs, GA

30122

Directions

By Type

Showing 1,049 reviews

March 05, 2022

I love coming to the dealership. Anthony is always polite, and goes over my service with me. More

by rogersfreda58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 08, 2022 -

rogersfreda58 responded

Anthony is always polite and goes over my service with me. He is the reason I always come back.

March 04, 2022

Workers were very courteous and professional, I gave 4 stars because the wait is just too long for me. I would prefer auto nation do my oil changes but I’m used to going through the oil shops you stay in More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember and was not given paper work like usual
Mar 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello Tina, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2022

Had an appointment, Service was quick and the Service advisor, D. Johnson was professional and helpful. More

by TAONDIEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian Johnson
Mar 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 04, 2022

I had a guy named Corey and he was really nice and professional. Told me what was wrong with my car without all the extra hassle, straight to the point on the prices and my car was done fast. More

by abalde12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 03, 2022

Service adviser don't have structured pricing that the follow when you bring you car in for servicing or they choose not to follow one so they inflate price of Service you looking to take care of. My serv More

by Osahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ravon Tolliver / Manager
Mar 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

March 02, 2022

Visit was quick and professional. My "Tech" was sensitive to my needs and took good care of me. We purchased the car there and have always been pleased with every aspect of the cus More

by tlcooper1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not remember his name.
Mar 05, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 02, 2022

The technicians who performed the work appears to have done a good job. However, the service advisor is totally inept. This is my second time dealing with this particular advisor, so I'm qualified to make More

by JSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reinaldo
Mar 05, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. If you would be willing to give us another chance in the future, please reach out to our General Manager at (770) 674-6082. We would appreciate the chance to turn your experience around.

March 01, 2022

Very professional and quick serve. Will return, great customer service, the waiting room needs a uplight but overall good experience More

by pscar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 04, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2022

If you are getting any service done please choose Ricky as your advisor. He is the best!!! More

by lakeishaburks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 03, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ricky here at AutoNation Toyota Thornton Road! Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2022

I took my Camry to AutoNation Toyota Thornton Road for a set of new tires. When making the appointment, I tried to verify that there was a discount for a set of 4 new tires, but was unable to get confirmat More

by miaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recarrdio Mitchell
Mar 03, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

...
82
...