AutoNation Toyota Thornton Road

Had to carry my vehicle back three times for a squeak in the front end. After first trip I was told parts were ordered and I would be called. Finally after 30 days I went back in to learn no parts were ever the front end. After first trip I was told parts were ordered and I would be called. Finally after 30 days I went back in to learn no parts were ever ordered. Left the vehicle the second time and the mechanic replaced REAR suspension parts for a FRONT end noise. Had to leave it the third time. Finally was fixed on the third trip. Don't know where they get these mechanics. More

I've always enjoyed bringing my car in for maintenance at this dealership. Always clean environment. Always professional staff. this dealership. Always clean environment. Always professional staff. More

I’m sure I paid too much to have my vehicle serviced. I’m mad about it too. I’m mad about it too. More

The overall experience was really good. Ricky ensured they worked on the service items I had specifically requested. Moreover, they did not attempt any uncomfortable up-sales. Everyone was Ricky ensured they worked on the service items I had specifically requested. Moreover, they did not attempt any uncomfortable up-sales. Everyone was courteous. However, the service took longer than the estimated two hour window. When I inquired about it, Ricky told me that was because they have to source the items from nearby Lexus parts dealers. I had specifically asked him twice before the servicing whether they can indeed service a Lexus and he never mentioned this possible delay. I'm only disappointed that this was not revealed before hand. So my only options the next time are: 1). Drive about 40 mins each way to the nearest Lexus dealer 2). Endure the additional delay at Thornton Toyota when they source the needed parts. Or 3). Buy all the necessary parts for that servicing and give them to Thornton at the service appointment! More

The service was fast and good customer service. Anthony was great to help to get my car up and running Anthony was great to help to get my car up and running More

Convenient location, clean waiting area, positive interaction with staff, staff considerate of customer time, ensures that customer is clear on needed repairs, friendly staff, clean shop, Anthony Cox interaction with staff, staff considerate of customer time, ensures that customer is clear on needed repairs, friendly staff, clean shop, Anthony Cox is very professional. More

Staff was great, the process time was excellent, I was given a great deal an also given a great car, my first experiencing financing a car an you guys were awesome!Thank you so much!😊 given a great deal an also given a great car, my first experiencing financing a car an you guys were awesome!Thank you so much!😊 More

They did a really great job on servicing my car. Also, they helped me out with discounts Also, they helped me out with discounts More

Magy Pineda made my and I experience with AutoNation Toyota hassle free. We were not pressured to buy, she wanted us to take our time before buying. She was truly knowledgeable about the GMC Sierra we p Toyota hassle free. We were not pressured to buy, she wanted us to take our time before buying. She was truly knowledgeable about the GMC Sierra we purchase. I will recommend Magy to anyone that wants to buy a vehicle from AutoNation Toyota. More

Mr. Cox was a delight and answered all my questions, the staff there are very friendly and know what they're doing. I was in and out in no time. Cox was a delight and answered all my questions, the staff there are very friendly and know what they're doing. I was in and out in no time. More