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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.3
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,049 reviews

March 20, 2022

I recently serviced my Toyota Highlander at this dealer and the mechanic failed to put all the front passenger tire nuts back; put only 2 back instead of 5 putting me in danger and causing damage to my veh More

by fowowet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unable to remember
Mar 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

March 19, 2022

I don't know much about the dealership. Not pleased with service department though. Got the you're a female run around Okie Dokie treatment. They wanted to tell me that I needed a new engin More

by Janicewalters59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reinaldo
Mar 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (770) 674-6082 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 19, 2022

Good service never had any problems with repairs to my vehicle, they seem to go above & beyond More

by venitamanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Mar 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 18, 2022

Professional, on time, proactive,clean, great customer service, very knowledgeable. Every one is very much friendly. More

by Ddowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony cox
Mar 23, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 17, 2022

I had my car towed to this location. I called an hour or so after I knew the car was dropped off by the AAA towing truck. The manager, Mitch, claimed that he did not have the car there, More

by mattdancamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch and Vinnie
March 16, 2022

Awesome very satisfied about my wait, treatment and professionalism shown to me at the service center. More

by Chinwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius
Mar 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi Chinwe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Thornton Road. If you have any further questions, please give us a call. We're always happy to help!

March 16, 2022

Anthony Cox is a premier Service Advisor. He offers "next level" customer service. Anthony always takes good car of our cars with every service appointment. He is honest and caring. I r More

by Lady E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Mar 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi Lady, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 16, 2022

Jason was very helpful and did his best to make sure I was happy and left satisfied with the service I received. More

by Anice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi Anice, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 16, 2022

I was very pleased with how the service advisor Lamin Tambajang, really went above and beyond in helping me be successful with acquiring a new vehicle in my price range when being on a budget. More

by stephaniejjj700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin Tambajang and William McNiece
Mar 19, 2022 -

AutoNation Toyota Thornton Road responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 15, 2022

Brian and the rest of the team were great. They found a deal that works with my budget and provided flexibility with my down payment. The car I got (Ford Expedition) is in great condition and More

by marcus.outlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Morgan
Mar 18, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. We are always more than happy to assist you if anything else comes up. Take care!

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