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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.3
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,049 reviews

April 08, 2022

Mr. Johnson did an excellent job on keeping me up to date with the repair progress. I was very impress with the level of professional service. I am pleased with the service I received More

by dorismid@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Darius Johnson
Apr 12, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 07, 2022

All service technicians were very friendly and courteous. Car was ready in my opinion in a normal time frame. More

by Matthewsroland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 09, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 07, 2022

Anthony Cox is the best. He made me feel very welcome and was very confident I. His job. He git me in and out just like he promised. Always very professional and courteous. More

by Vernitachristmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Apr 09, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 06, 2022

Not very happy with this place, came here for an oil change with a coupon and they put a synthetic oil in my truck without my permission. Instead of the coupon price of 18,99 . I ended up paying double More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Apr 06, 2022 -

Pablo responded

Will not be going back here again,

Apr 06, 2022 -

Pablo responded

Need to train your people to be honest with customers.

April 05, 2022

Good customer services, the dealer it was clean. The men helped me with all questions. Great job. More

by Julio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 04, 2022

After visiting three dealer they were the best with up front pricing they gave me a price and told me what all would be added and they gave me a good deal on my trade in. Very please with the dealership. More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mamadu balde
Apr 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi John, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

This location has great service. My service advisor, Anthony, is especially efficient, professional, honest, and kind. I trust whatever he says is going on with my car. I've trie More

by Ramona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 05, 2022 -

AutoNation Toyota Thornton Road responded

Hello Ramona, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2022

Great Service! recommend it! Fast and reliable service. thank you! The always answer my questions ! More

by j_santana76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 05, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

March 31, 2022

Use deceptive tactics against customer. Purchased tire package and alignment was mistreated during process, when presented to pay and asking for paper work of alignment, was not completely More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Cox; Manager ( M)
Apr 05, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (770) 674-6082 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 31, 2022

Brought 2021 Highlander in for first scheduled visit. All scheduled checks were done, but the only real maintenance was tire rotation. it is disappointing that they don't do complimentary car wash on t More

by ladyjay3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Apr 05, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6082 -- we hope to hear from you soon.

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