AutoNation Toyota Thornton Road

Very satisfied, the servide was great and I was told what I would need in the future..they really care about their customers, Thanks Mr. Post. I would need in the future..they really care about their customers, Thanks Mr. Post. More

Anthony Cox is the best service advisor that I've ever dealt with at the service department. dealt with at the service department. More

Great service department. Anthony Cox was my service advisor and is a true professional. I very much appreciate his expertise. Anthony Cox was my service advisor and is a true professional. I very much appreciate his expertise. More

I purchased a brand new 2022 Toyota Highlander on 7/6/22 from AutoNation Toyota Thornton Road. The first deceptive practice they used was during the negotiation of purchasing the vehicle. The advertised onl from AutoNation Toyota Thornton Road. The first deceptive practice they used was during the negotiation of purchasing the vehicle. The advertised online price was $45,247 for the vehicle. When I attempted to buy the vehicle for that price, the dealership started adding additional items (blackout, rain package, appearance package, etc.) on the vehicle that I did not want. These unwanted add ons totaled $5,673. I was told that the only way to purchase this vehicle was to purchase it with the add ons that they would putting on the vehicle that day. I reluctantly agreed to purchase the vehicle at the higher than advertised price anyway because it was my wife's birthday and we were traveling about 2 hours from home to purchase the vehicle. I do have screen shots of these prices. The second deceptive practice was just straight out dishonesty. I was informed that Toyota had raised their rates on that day. Even though I had an 800+ credit score, I was informed that due to Toyota, the best possible interest rate possible was 5.9%. In my profession, integrity means everything. Taking the word of the dealership, I purchased the vehicle. I later learned on the AutoNation Toyota Thornton Road website that the advertised Toyota interest rate for that Highlander was 1.9%-3.9% from 7/6-8/1. There is no doubt with my credit score that I would have qualified for those interest rates. I also have screen shots of this advertisement. We do love the 2022 Toyota Highlander we purchased but we will never do business with this dealership or AutoNation again if this type of deception and dishonesty is condoned by this Corporation. This transaction was deceptive from the beginning to the end of the purchase. More

Wonderful pleasant experiences with all from sales to service. Clean environment, friendly staff. Very through in checking my vehicle service. Clean environment, friendly staff. Very through in checking my vehicle More

The service I received at the AutoNation Toyota Thornton Road was great I booked the appointment online with ease and dropped off the car for service and the work was done quickly the attendants were knowle Road was great I booked the appointment online with ease and dropped off the car for service and the work was done quickly the attendants were knowledgeable and courteous. Great job!!! More

Corey Morgan was was awesome he treated me with respect and kindness the way all seniors like to be respected. I’m glad I Transferred my dealership to Auto. and kindness the way all seniors like to be respected. I’m glad I Transferred my dealership to Auto. More

It ok some of the salesmen are ok some of the advisor are ok just the wait in the prices of things. are ok just the wait in the prices of things. More

Anthony Cox and the others in the service area were professional and informative. I am very grateful for them. professional and informative. I am very grateful for them. More

The service guy Rick Nicely was amazing. He was the first service person in a couple of years who thoroughly communicated my car’s needs and recommendations. At the time of checkout, he expl He was the first service person in a couple of years who thoroughly communicated my car’s needs and recommendations. At the time of checkout, he explained everything that was done. I will request him moving forward. More