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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.3
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,049 reviews

July 22, 2022

Top notch service! ! Joshua was great to work with and provide excellent service. I will be back. More

by James Beasley II
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

July 22, 2022

Renaldo was a great service representative he did everything to help after a long wait. Would recommend that anyone gets service here. More

by Kalendaluster1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaldo
Jul 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

July 21, 2022

Appointment dated7/12/22 at 2pm,arrive at 1:30,complete necessary information on my car,advisors Darnell shared with mileage what was need to be done for my car at 4pm made payment was for service. Mr Dar More

by gladyscarter64@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Darnell
Jul 24, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

Jul 24, 2022 -

gladyscarter64@gmail.com responded

No,responses at this time,Thanks for sharing with me that someone read my comments, and that my business is appreciated 🙂 🙃 ☺️

July 21, 2022

This place was so unprofessional with the longest wait time for services. Again unprofessional! Run!!!!! More

by Cubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua (maybe)
Jul 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (770) 674-6082 at your earliest convenience and we will do our best to resolve this with you.

July 20, 2022

Great service. I would get another car from them. Caring and very detailed. excellent customer service. More

by tryphenarichaedson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander was my sales guy.
Jul 22, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2022

Diane was very helpful in every way possible and made me very calm throughout the process and had me out the door with my brand new car as soon as possible. I recommend going to her and getting help and she More

by Jolivete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane
Jul 20, 2022 -

Jolivete responded

Diane and Matt were amazing and very helpful and get through everything with no issues if I ever get another car I will most definitely be coming back to get one there

Jul 20, 2022 -

Jolivete responded

Amazing and very friendly and great staff

July 19, 2022

Everyone was extremely kind and so very helpful! Magy was amazing!! She was so patient and helpful. More

by mandy430180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magy
Jul 21, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 17, 2022

Second new Tacoma I’ve purchased from them (2018 and now) and great experience again. Fast friendly service, would recommend them to family or friends. More

by stevefodor1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khiry
Jul 19, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

July 14, 2022

When my husband was rushed to hospital for cardiac arrest the hospital lost his clothes with key in pants. I went to auto Nation and purchased a key that would open door but was told it would cost an additio More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, service manager
Jul 17, 2022 -

AutoNation Toyota Thornton Road responded

Hi Robin, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6082 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jul 20, 2022 -

Robin responded

I see you reached out publicly after my review for me to call you, but you have my number and never made an attempt to reach me to apologize for the rude way I was treated during a very difficult time, and I also noticed on the invoice that you charged me again for a key that I had already purchased. As much as I love Toyota vehicles, I would drive an extra fifteen miles for service not to have to deal with this dealership service department

July 14, 2022

We were in the market for a Toyota Rav4 and decided to purchase it from Auto Nation Toyota Thornton Road. The experience was quite painless. Because of the shortage of vehicles, we had to wait about three More

by Maumay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ornella McFarlane
Jul 17, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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