Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Toyota Thornton Road
Lithia Springs, GA
1,104 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,104 reviews
November 03, 2025
Quiero compartir mi experiencia porque me siento muy decepcionado con la forma en que se manejó la compra de mi vehículo. El vendedor Landy Soto me ofreció una Toyota RAV4 idéntica a la del esposo de mi decepcionado con la forma en que se manejó la compra de mi vehículo. El vendedor Landy Soto me ofreció una Toyota RAV4 idéntica a la del esposo de mi prima, asegurándome varias veces que tenía el sistema Blind Spot Monitor, que detecta si vienen vehículos al colocar la direccional hacia la derecha o izquierda. Le dejé muy claro que ese era el detalle más importante para mí antes de hacer el cambio, y él me aseguró que el vehículo sí lo traía. El día de la entrega, el señor Soto me llevó la camioneta a las 10 de la noche al lugar donde yo estaba. En ese momento lo vi como un buen gesto, pero por la hora y la confianza que tenía en él, no revisé todo con detalle. Al día siguiente me llevé varias sorpresas: el vehículo no traía los tapetes originales, una de las llantas estaba con solo 22 PSI, y lo peor de todo, no tiene el sistema Blind Spot Monitor que me garantizó que sí venía incluido. Aclaro que entregué un Toyota Corolla LE 2025 con menos de 10 000 millas, en perfecto estado y con sus tapetes originales que me habían entregado en otra sede de Toyota. Además, pagué unos $150 más por esta RAV4, creyendo que estaba recibiendo una versión superior y más equipada. Hoy me encuentro con una deuda de 60 meses por un vehículo que no cumple con lo prometido y que realmente no representa ninguna mejora significativa, más allá de un poco más de espacio. He intentado comunicarme con el concesionario, pero nadie asume responsabilidad ni me ofrece una solución. Esta situación me ha generado mucho estrés y frustración, porque confié en la palabra del vendedor y en el respaldo de la marca Toyota. Hoy me siento engañado y defraudado, con una deuda a largo plazo por un vehículo que no tiene lo que se me prometió. Comparto esta reseña para que otros clientes tengan cuidado: no confíen solo en lo que les digan de palabra, revisen el carro con calma antes de firmar y asegúrense de que todo lo prometido esté realmente incluido. Lo que me pasó fue injusto y poco profesional, y espero que Toyota tome cartas en el asunto y me dé una solución justa. More
by Ronaldo Castellanos
Employees Worked With
Landy Soto
October 28, 2025
I went into auto nation after a referral for Greco! He was wonderful. He took time with me and worked hard to find a used vehicle for me. He went over and beyond! If you need a vehicle go see Greco He was wonderful. He took time with me and worked hard to find a used vehicle for me. He went over and beyond! If you need a vehicle go see Greco! More
by janesmomus
Employees Worked With
Greco
October 16, 2025
Ahmed does a fantastic job articulating what's needed and making sure I'm aware of what's going on with my vehicle, while also getting me out in a timely fashion. Thanks again! making sure I'm aware of what's going on with my vehicle, while also getting me out in a timely fashion. Thanks again! More
by kirkneville
Employees Worked With
Ahmed Mohammed
October 15, 2025
I was very pleased with my visit to AutoNation on Thornton Road. Our sales person, Baffour, was very professional, he listened to what we were looking for and he was able to give me exactly what I wa Thornton Road. Our sales person, Baffour, was very professional, he listened to what we were looking for and he was able to give me exactly what I was looking for. A couple of the managers stopped by as we were going through the process very pleasant and welcoming, thanking us for choosing AutoNation. I felt really good with my purchase and I would highly recommend them. More
by AddieByrd
Employees Worked With
Baffour and Victor
October 08, 2025
I had a great experience buying my car last Friday. Shannon Stewart was awesome in sales! He was great! I really recommend using him for your next vehicle purchase! Also Ammy Gomez in finance was gr Shannon Stewart was awesome in sales! He was great! I really recommend using him for your next vehicle purchase! Also Ammy Gomez in finance was great. Very informative about everything. Would recommend her as well! The whole experience was fantastic! More
by jcerny1971
Employees Worked With
Shannan Stewart, Ammy Gomez
October 07, 2025
Very Friendly. Quick service. They really let you know what is going on with your vehicle. They make sure you are satisfied before you leave. Quick service. They really let you know what is going on with your vehicle. They make sure you are satisfied before you leave. More
by cindyjefferson12
Employees Worked With
Joshua
September 17, 2025
Customer service was very good have oil change and tire rotation done in less than 1 hour and 30 minutes .would recommend to other to have service done at AutoNation Toyota. rotation done in less than 1 hour and 30 minutes .would recommend to other to have service done at AutoNation Toyota. More
by Fredwat82
Employees Worked With
T.Bexton
