Back

AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,273 Reviews

1,273 Reviews of AutoNation Toyota Tempe - Service Center

Sort by
June 06, 2022

Fluid was not topped off during my 15000 mile service. Wipers look worse than when I went in. How am i supposed to believe anything was done properly? More

by Crystal Witch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Conner
Jun 07, 2022 -

AutoNation Toyota Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. When you have an opportunity, please reach out to us at (480) 420-3425 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

June 06, 2022

Getting an appointment was fast and easy. Service provided was efficient and timely. I have been using Eddie Alameda as my service advisor for many years now and he continues to provide excel More

by prfigueroa3081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Jun 07, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2022

This service department would be a 5-star if the wait times were not so long. There is always a line to get your car in and a long wait for your car to be serviced. But the work and workers are excellent More

by m3170200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conner
Jun 07, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2022

We had a very bad experience on June 1st 2022. We wnt for the 25,000 miles check up. We made a reservation for 9:30 AM. My wife had to wait until Noon to get the car back. Why make a reservation? More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy
Jun 07, 2022 -

AutoNation Toyota Tempe responded

Hi Mark, we are deeply disappointed by your experience at AutoNation Toyota Tempe. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

Jun 08, 2022 -

mark responded

Just for your information, it was my wife at the dealer. The last time I took the car, I arrived at 3:30 PM and waited. At 6:00PM I walked up to ask what was taking so long and found that my service manager had left for the day and my vehicle had been ready for an hour. I told my wife to go and ask and wow, it happened again. I know someone called. I work from 6:00AM to 2:30 PM from home every day for Go Daddy. I could speak after 3:00PM Mark

June 03, 2022

I took my car in and told them it had a shimmy on the right front.they was supposed to rotate the tirs and balance the tires. on the way home it is still shimmying I onder if they even rotated the tire More

by jlld32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris
Jun 05, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 420-3425 to discuss what we can do to help.

June 03, 2022

Place is friendly and clean. Service is done on time when it’s said it would be More

by Carica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Elías
Jun 06, 2022 -

AutoNation Toyota Tempe responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2022

My last visit to AutoNation for my 2021 Tacoma was great. They are excellent with their service and have always treated me fairly. I highly recommend this dealer More

by ldye78
Recommend Dealer
Yes
Employees Worked With
Tuan
Jun 06, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!

June 02, 2022

everything went smoothly and the service was prompt, complete and reasonably priced for the amount of work More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 05, 2022 -

AutoNation Toyota Tempe responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2022

I purchased my car at this dealership and have always been grateful that I did. Their service is the best. Their employees are very helpful and friendly. More

by auntiemaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Jun 05, 2022 -

AutoNation Toyota Tempe responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 02, 2022

We have never had a bad experience at this dealer. Amazing! Today, Michael Connor was the service advisor and took perfect care of the car and us. Dealers often take advantage of customers. Not at Au More

by Kellygoyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Connor
Jun 05, 2022 -

AutoNation Toyota Tempe responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

...
94
...