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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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June 08, 2022

Never had a problem here with taking care of business efficiently and professionally. Has taken care of manufacturing defects and total care. More

by Pomomof7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan
Jun 10, 2022 -

AutoNation Toyota Tempe responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2022

Everyone has been very kind, friendly and helpful the dealership is well kept my service advisor was very helpful and concerned about how long I was waiting and stayed on top of the work being done and u More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Jun 08, 2022 -

AutoNation Toyota Tempe responded

Hi Larry, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 07, 2022

Great customer service, quick service. Dropped off my car for an oil change without an appointment and they were finished within two hours. More

by kfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 08, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 07, 2022

Received a recall notice and a service bulletin notice from Toyota, Inc. I scheduled an appointment and after the parts were delivered my Toyota Tempe Dealership got me right in. As usual, the customer se More

by Twobigdogs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan
Jun 09, 2022 -

AutoNation Toyota Tempe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Appointment was easy to make. They kept me updated on status. Car looked great when we picked it up. Great service. More

by whart1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor was fantastic.
Jun 09, 2022 -

AutoNation Toyota Tempe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Good service and the details. First, The service that Jorge give me, Second, The car to let me know what the truck need it. Third, The details to let me know what the crut need More

by josevillanueva2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Bejarano
Jun 09, 2022 -

AutoNation Toyota Tempe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

We had a very bad experience on June 1st 2022. We wnt for the 25,000 miles check up. We made a reservation for 9:30 AM. My wife had to wait until Noon to get the car back. Why make a reservation? More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy
Jun 07, 2022 -

AutoNation Toyota Tempe responded

Hi Mark, we are deeply disappointed by your experience at AutoNation Toyota Tempe. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

Jun 08, 2022 -

mark responded

Just for your information, it was my wife at the dealer. The last time I took the car, I arrived at 3:30 PM and waited. At 6:00PM I walked up to ask what was taking so long and found that my service manager had left for the day and my vehicle had been ready for an hour. I told my wife to go and ask and wow, it happened again. I know someone called. I work from 6:00AM to 2:30 PM from home every day for Go Daddy. I could speak after 3:00PM Mark

June 06, 2022

Getting an appointment was fast and easy. Service provided was efficient and timely. I have been using Eddie Alameda as my service advisor for many years now and he continues to provide excel More

by prfigueroa3081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Jun 07, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2022

This service department would be a 5-star if the wait times were not so long. There is always a line to get your car in and a long wait for your car to be serviced. But the work and workers are excellent More

by m3170200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Conner
Jun 07, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2022

Fluid was not topped off during my 15000 mile service. Wipers look worse than when I went in. How am i supposed to believe anything was done properly? More

by Crystal Witch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Conner
Jun 07, 2022 -

AutoNation Toyota Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. When you have an opportunity, please reach out to us at (480) 420-3425 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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