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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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June 10, 2022

I had the best experience at Autonation Toyota Tempe. My Service Manager Eddie Alameda was Awesome, extremely friendly respectful and helpful! My service was quick and efficient . I will totally be bring More

by mbruno788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Jun 12, 2022 -

AutoNation Toyota Tempe responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Waited while routine maintenance was done. Took about 1.5 hours. Drank coffee and read a book. Seemed to be efficient and thorough. Ryan Sullivan was helpful and knowledgeable. More

by marley.watkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Jun 12, 2022 -

AutoNation Toyota Tempe responded

Hi Marley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2022

Great service and friendly staff. Chris pointed out valuable information on consequences of performing some tasks myself (cleaning injectors with third party substances). Very accurat More

by metalmanjwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan
Jun 12, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

The place is nice and clean. People are nice and professional to answer any questions. More

by bealin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 09, 2022

They have an excellent Service Department. Very thorough, professional, and able to answer all questions. More

by kb2fo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Jun 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 09, 2022

Service is too slow and they make you wait even after car is finished. Fast and service oriented service should be worked on More

by Could be better
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
Jun 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

I am glad I found exactly the car I was looking for on the first try More

by dbby_wht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 12, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2022

Dealer has taken care of service and recall issues in a prompt and professional manner. More

by jimjudymc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Reyes
Jun 10, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 08, 2022

In for a dead battery and left with a radio that was no longer functional. I was already late for a meeting therefore returned early the following morning. I’m told a battery change can have impact on ot More

by T770213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None provided
Jun 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jun 10, 2022 -

T770213 responded

I learned during the visits that no root cause was determined as to why the battery affected the radio the way that it did, however I’m told AutoNation will replaced the radio (while it’s under warranty). This could have a two week lead time. I’m awaiting confirmation back from Chris as to when it’s expected. Thx.

June 08, 2022

I arrived at my appointment time and was met by Conner. The appointment was to satisfy a recall notice. He said it would be an hour and a half or more wait because they were short three techs. I was out in More

by marvingrehn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner
Jun 11, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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