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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.5
1,259 Reviews

1,259 Reviews of AutoNation Toyota Tempe - Service Center

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June 29, 2022

Very professional. Car was ready when they said it would be. Rich Taylor always explains things well. More

by melodyscull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Jul 01, 2022 -

AutoNation Toyota Tempe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 29, 2022

Check in was quick & service advisor keep me informed car was finished in timely manner More

by Ccjhaz@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 01, 2022 -

AutoNation Toyota Tempe responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

June 29, 2022

Went in for an oil change, waited almost 2 hours. No shuttle available for a ride, no drinks except coffee, no car wash. Not great experience. More

by morningglorywg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Jul 02, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Tempe take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

June 28, 2022

They were very Professional and took very good care of my needs in a timely manner More

by Linette489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 29, 2022 -

AutoNation Toyota Tempe responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 28, 2022

Communicated through text and very timely. Didn’t have to wait when I arrived to drop off. I showed up after hours to pick up the car and was still able to get the keys! More

by laceeandrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 30, 2022 -

AutoNation Toyota Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 28, 2022

Got there at 1 to get my car checked out tires rotated . to get my flue refilled. . i did notice they were busy..4 hrs later i finally was given bk my car. I will say maybe they were short handed. 4 HRS lat More

by wendy caro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christ Keenan..he was very good
Jun 30, 2022 -

AutoNation Toyota Tempe responded

Hello Wendy, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 28, 2022

Excellent service; efficient use of time; professional, friendly staff. Very pleasant and comfortable waiting lounge environment. More

by Batlle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Elias
Jun 30, 2022 -

AutoNation Toyota Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 27, 2022

Best place to service your car. We were having trouble with the screen in the back window. It made a terrible noise when going up and down. We were not sure how long it would tak More

by sandranairn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 29, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 27, 2022

I take my Toyota Rav4 to my local Toyota dealer but when in a bind, this location attempted to take advantage of me and recommended $7k of unneeded repairs. I had a light come on while traveling and not on More

by penny_sweeting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Jun 29, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Tempe take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

June 27, 2022

Efficient checkin checkout. Service advisors (Eddie specifically) was excellent. Work was completed on time and without issue More

by Time.grimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 29, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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