AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,273 Reviews of AutoNation Toyota Tempe - Service Center
I've taken in my RAV4 hybrid with just under 36,000 miles three times now because my MPG is around 32 vs. the 41/38 advertised. I will say the last time it seemed like they really tried and did not charge three times now because my MPG is around 32 vs. the 41/38 advertised. I will say the last time it seemed like they really tried and did not charge for the diagnostics. Barry Miller was very good to work with and good with communication. My disappointment is that no one after three tries and calling in master mechancis could find anything wrong. Current MPG reading is just under 31. Frustrating that they are not able to find why the car is not performing as advertised. If nothing else is done, I will sell the car for a hybrid that actually delivers closer to manufacturing claims. again, Barry was very good to work with , I'm just not happy they couldn't find anything wrong and apparently I bought a lemon. More
I have nothing but good things to say. I don't trust many people servicing my MR2 but Randy was awesome! I can tell that things were done with care. I don't trust many people servicing my MR2 but Randy was awesome! I can tell that things were done with care. More
Excellent customer service with check in and servicing of my car. Work was performed on my vehicle quickly and communication/checkout was great as well. my car. Work was performed on my vehicle quickly and communication/checkout was great as well. More
Great service! Great communication!. Exceeded all my expectations. I arrived without an appointment and my Rav was finished in record time. Great communication!. Exceeded all my expectations. I arrived without an appointment and my Rav was finished in record time. More
Not only did the service take a lot longer than quoted, the technicians never put back the inside bottom panels of my dash back together after checking for recall repairs. They took off the little trash ca the technicians never put back the inside bottom panels of my dash back together after checking for recall repairs. They took off the little trash can I had on my center console and just tossed it on the back floor board and didn’t bother putting it back. To top it off, my car entered the dealership with the front grill attached and left without it. I’ve left messages, emails, calls, texts, you name it and haven’t heard back from anyone and it’s been over a week. Avoid this place at all costs. More
My Avalon rarely needs anything but every time I have sought help at Tempe Toyota I have been treated like an important customer. sought help at Tempe Toyota I have been treated like an important customer. More
Chris Montalbano, the Service Advisor, is very professional, polite, and does the best he can. However, I've learned to "back check" the services performed when I get home. Lost a hub cap after on professional, polite, and does the best he can. However, I've learned to "back check" the services performed when I get home. Lost a hub cap after one visit. Was told it wasn't their fault & had to purchase a new one. As the fluid levels were low & a nail was in one tire, I had to return after another visit to have this corrected. If it wasn't to assure myself that the Toyota warranty would be honored by the dealer from whom the vehicle was purchased, I don't know that I'd have my Tacoma serviced at this facility. More