AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,283 Reviews of AutoNation Toyota Tempe - Service Center
Brandon (manager) in service & Juan (Valet) were very profeesional, patient & meticulous in helping me resolve my issue of part that was suppose to be ordered but two weeks later i found part was not ord profeesional, patient & meticulous in helping me resolve my issue of part that was suppose to be ordered but two weeks later i found part was not ordered More
Excellent service adviser - Rich Taylor He is very efficient and a good communicator. He lets me know if there are any issues with my vehicle. efficient and a good communicator. He lets me know if there are any issues with my vehicle. More
Un trato excelente, muy profesional por parte del señor Jorge Bejarano se me indicando paso a paso lo que se le iba a hacer al auto, muy complacido Jorge Bejarano se me indicando paso a paso lo que se le iba a hacer al auto, muy complacido More
I bought my Sequoia from Autonation in 2022 with an extended warranty. It was expiring in 2023 although I was unaware of any issues I took it to Auto Nation Tempe to check for issues and repair them. T extended warranty. It was expiring in 2023 although I was unaware of any issues I took it to Auto Nation Tempe to check for issues and repair them. They found a seep in the cam tower seal and lower control arm issue and repaired them. In April 2024, I replaced my spark plugs and found oil in the tube, returned the truck to Auto Nation Tempe and they "fixed" it again. It is now 3 months later, I went to replace my coils and the tube is full of oil and the entire valve cover on the visible side of the motor has seepage, I have left numerous messages for Brandon, the service director as well as calling Auto Nation corporate & Toyota Corporate. I finally had a message from Brandon Friday and called him back but no call back. I brought them a seemingly issue free vehicle & have been dealing with issues they caused for 2 years. More
I dropped off my car the afternoon before to get it looked at and no one called back till next morning and told me the issue and agreed on fixing it although I never received a call back when it was do looked at and no one called back till next morning and told me the issue and agreed on fixing it although I never received a call back when it was done I called my advisor twice no answer, then I called the dealership trying to get a hold of anyone who knew about my car and ended up calling another advisor who also in the voicemail was out for the week and I called again back and forth for about 30 until my original advisor called me back saying the car will be ready in 30 min it’s just surprising to me because I’ve always had great customer service here More