AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,274 Reviews of AutoNation Toyota Tempe - Service Center
Works for us. Purchased two vehicles within the same year (2018). Nice service waiting area, having spent much time there (our choice to wait). Purchased two vehicles within the same year (2018). Nice service waiting area, having spent much time there (our choice to wait). More
Very efficient with the check in process when I got there. I had been to another Toyota dealer for my 5,000 mile oil change and to do the recall on my Rav 4. They told me it would take a really long there. I had been to another Toyota dealer for my 5,000 mile oil change and to do the recall on my Rav 4. They told me it would take a really long time to do the recall so I didn't do it and waited for 3 hours for the oil change. AutoNation Toyota was awesome. They kept me updated with pictures. Sam my service manager was really nice and helpful. I'll keep coming back to this site even though there is a closer dealer to me. More
Service Department has been consistently helpful over the years that I have used them for the Toyota RAV4's I've owned. I've had different service persons and they've always been helpful. Came in for routi years that I have used them for the Toyota RAV4's I've owned. I've had different service persons and they've always been helpful. Came in for routine maintenance More
I think that they don’t have the staffing to handle the customer load. I arrived at 10:20am for a 10:30am appointment. I was approached by someone who was not my service representative. He notified me that customer load. I arrived at 10:20am for a 10:30am appointment. I was approached by someone who was not my service representative. He notified me that my service representative was busy. The time at this point was 10:45am. My service was completed at 1:30pm. I only needed an oil change and the fluids topped off. I told them that Costco does my tire rotations and my brakes were recently serviced. More
Always count on having to wait at least 15-20 minutes to drop your vehicle off. Now that I have been going here for about 4 years, I have adjusted to a little extra time with them for everything. drop your vehicle off. Now that I have been going here for about 4 years, I have adjusted to a little extra time with them for everything. More
When I arrived I was greeted right away and checked in. After check in I waited approximately 30 minutes to be assisted by a service team member. Note that I arrived before two cars and those cars were ser After check in I waited approximately 30 minutes to be assisted by a service team member. Note that I arrived before two cars and those cars were service and attended right away. After waiting 30 minutes I exited my truck and inform the rep that greeted me that I have my infant soon in the truck and my appointment is 30 minutes behind schedule. Few minutes go by and service rep greeted me, but did not acknowledge the late appointment. Upon picking my truck everything was fine outside of the dealer ship not washing my truck More