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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,274 Reviews

1,274 Reviews of AutoNation Toyota Tempe - Service Center

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August 24, 2022

Randy Scott is an excellent service coordinator and has been helpful all the times I have visited the dealership! More

by bf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Aug 29, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 24, 2022

Works for us. Purchased two vehicles within the same year (2018). Nice service waiting area, having spent much time there (our choice to wait). More

by SirBruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 31, 2022 -

AutoNation Toyota Tempe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 23, 2022

Very efficient with the check in process when I got there. I had been to another Toyota dealer for my 5,000 mile oil change and to do the recall on my Rav 4. They told me it would take a really long More

by susan.blank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 26, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Service Department has been consistently helpful over the years that I have used them for the Toyota RAV4's I've owned. I've had different service persons and they've always been helpful. Came in for routi More

by cherryherald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan, most recent
Aug 26, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Tempe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 22, 2022

Fantastic and friendly service. The person I worked with was kind and tried to be quick. Very thorough! More

by trevamarie09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Taylor
Aug 26, 2022 -

AutoNation Toyota Tempe responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2022

I think that they don’t have the staffing to handle the customer load. I arrived at 10:20am for a 10:30am appointment. I was approached by someone who was not my service representative. He notified me that More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Conner I’m not sure what his last name was.
Aug 26, 2022 -

AutoNation Toyota Tempe responded

Hi Raymond, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (480) 420-3425 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Take care!

August 21, 2022

Always count on having to wait at least 15-20 minutes to drop your vehicle off. Now that I have been going here for about 4 years, I have adjusted to a little extra time with them for everything. More

by sheryl.willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember
Aug 26, 2022 -

AutoNation Toyota Tempe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 20, 2022

Great service I have come to tempe toyota for a lot of years. Everyone is very friendly More

by Pstillman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

August 20, 2022

Great service, it is my first time and I love the friendliness of the people More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Elias Carril
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi Julia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Tempe. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2022

When I arrived I was greeted right away and checked in. After check in I waited approximately 30 minutes to be assisted by a service team member. Note that I arrived before two cars and those cars were ser More

by Oshayoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
Aug 24, 2022 -

AutoNation Toyota Tempe responded

Hi Oshayoung, we are deeply disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

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