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AutoNation Toyota Tempe - Service Center

Tempe, AZ

4.6
1,320 Reviews

1,320 Reviews of AutoNation Toyota Tempe - Service Center

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October 01, 2022

They really do not seem to care. They get you in there and tell you need a few things and then do not even go over it with you when you pay. They do not wash the cars anymore. Th More

by mblyoung66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know
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Oct 06, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

September 30, 2022

Eddie Alameda has been very helpful, guiding me on the maintenance of my rav 4. More

by Margiemcnul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alameda, Eddie.
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Oct 05, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 30, 2022

First time taking my car for service, staff was amazing. Overall great service and great staff More

by debduca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Mcknight
Report | Print
Oct 05, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2022

I had an oil change appointment but was still there for over 3 hours. My keys were not handed to me, rather, they were thrown in the passenger seat. They used to do complimentary washes. I wish they More

by Tammy.Houser4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Oct 03, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Tempe take our reviews very seriously. If you are willing, please call our General Manager at (480) 420-3425 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 26, 2022

The shuttle driver was 2 hours late to pick me up from work and pick up my car More

by bblassberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Oct 01, 2022 -

AutoNation Toyota Tempe responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3425. We hope to hear from you.

September 26, 2022

Always great service, Robert Gamboa (SA) was very helpful. Provides a great waiting area. Telleann Dong More

by Telleann777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gamboa
Report | Print
Oct 01, 2022 -

AutoNation Toyota Tempe responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Tempe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 24, 2022

Service department was very professional and friendly my recall was addressed in a short and timely manner great service thank you More

by Lotkris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 24, 2022 -

Lotkris responded

Great service

September 24, 2022

Good customer service and give good advice. The service hours are long and easy to schedule a time for the service. More

by Kenny
Recommend Dealer
Yes
Employees Worked With
Connor Mcknight
Report | Print
Sep 28, 2022 -

AutoNation Toyota Tempe responded

Hi Kenny, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2022

It was nice to pull behind a line of cars, yet have a person greet us in less than a minute with a tablet in hand to start by “taking our order” just like some fast food places. Connor handled our probl More

by toorndorff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor McNight and others
Report | Print
Sep 28, 2022 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 24, 2022

AutoNation is alway thorough, efficient, and easy to work with! Thank you so very much AUto nation! More

by valeriee007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Elias-Carrillo
Report | Print
Sep 28, 2022 -

AutoNation Toyota Tempe responded

Hi, we are so happy to read such a great review about AutoNation Toyota Tempe! We always strive to provide personable and excellent customer service. Thank you again for the review!

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