AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,320 Reviews of AutoNation Toyota Tempe - Service Center
On time and communication was great. Jessi was great and attentive and did not push any services done but explained the importance of scheduled maintenance. Jessi was great and attentive and did not push any services done but explained the importance of scheduled maintenance. More
Work was completed faster than I expected as I waited on my vehicle. However, getting cheap , no more doughnuts or fruit. Coffee ? Not even the free bottle of water anymore. Plus, no car wash. They use to g my vehicle. However, getting cheap , no more doughnuts or fruit. Coffee ? Not even the free bottle of water anymore. Plus, no car wash. They use to give you a free car wash. I sent over $500.00 in services and they don't seem to care anymore. Very sad to see this perks removed. I bought my vehicle there in 2007 and always took it there for service. It was nice customer perks but, not anymore.😣 More
As always, Chris Keenan takes excellent care of our 1999 Toyota 4-Runner. He kept us informed on the issues and repairs necessary to fix our air conditioning. Chris makes it very easy to schedule an appoi Toyota 4-Runner. He kept us informed on the issues and repairs necessary to fix our air conditioning. Chris makes it very easy to schedule an appointment. Tempe Toyota is the only facility that taken care of our service needs on this vehicle, as well as, our other Toyota vehicles. We see no need to go elsewhere. More
I waited in line 45 minutes before my vehicle was taken back to service department. Then it took an additional 2 1/2+ hours to change oil and rotate the tires! The service tech, Rich Taylor, was very pro back to service department. Then it took an additional 2 1/2+ hours to change oil and rotate the tires! The service tech, Rich Taylor, was very professional and did a great job. He just needs way more help in garage. I Iive in a town approximately 40 miles from the dealership so this oil change pretty much killed the whole day. This is a lot to put up with just to get a service job that is provided for in the warranty. This is not an isolated case, this is pretty much the same drill every time I get my vehicle serviced. I would never buy another vehicle from this dealership. More