AutoNation Toyota Tempe - Service Center

A two and half hour wait for a tire rotation and visual inspection (no fluids changed) WITH an appointment, is crazy! What's the point of making an appt if there is still going to be a crazy long wait?? On inspection (no fluids changed) WITH an appointment, is crazy! What's the point of making an appt if there is still going to be a crazy long wait?? Once I was finished, the inattentive "valet" (after handing him my paperwork, he continued his conversation with his coworker for several more minutes before strolling to the back lot to get my car), retrieved my car, drove up and exited the car, without so much as a nod to me to indicate I was ready to go. If it weren't for the bird poop still on the hood of the car (no car wash here, I guess), I wouldn't have been sure it was my car (white Rav4s are abundant in the service area). I'll make the drive out to Larry Miller Toyota in Peoria next time for service, it's a long drive for me but at least they treat the customers like they care. More

It's always an easy process to have my oil changed at AutoNation Tempe. They do their best to get you in and out and have great communication too. I won't go anywhere else! Ryan and his team are great! AutoNation Tempe. They do their best to get you in and out and have great communication too. I won't go anywhere else! Ryan and his team are great! More

Randy Scott and his team are so professional. Our car was thoroughly checked out and Randy had suggestions for going forward to keep it in tip top shape! Our car was thoroughly checked out and Randy had suggestions for going forward to keep it in tip top shape! More

Chris M set up my service for my 2019 Tacoma. He was absolutely wonderful. He was quick, to the point and very informative. It was my first time and it definitely will not be my last! He was absolutely wonderful. He was quick, to the point and very informative. It was my first time and it definitely will not be my last! More

Jaime Abrego se Porto bien amable nos ayudo en nuestra compra por primera vez y lo mejor k es bilingüe gracias! compra por primera vez y lo mejor k es bilingüe gracias! More

I’ve been coming to Tempe Toyota for over 20 years. My family and I have all purchased multiple cars here through the years. Today I came in for an oil change and needed new brakes. I always see Randy My family and I have all purchased multiple cars here through the years. Today I came in for an oil change and needed new brakes. I always see Randy Scott in the service department. He is always so kind, professional and has a lot of great knowledge of Toyota’s in general. I always call ahead to make sure he is working in a day when I bring my car in because I know I can trust him. That’s just a big thing for me as I’m sure it is with most. He just gives the best customer service from beginning to end. More

Excellent service at Auto Nation Toyota Tempe. Our advisor, Rich Taylor, reviewed service requirements when we arrived, and kept us informed of progress in a timely manner. No hesitation recommend Our advisor, Rich Taylor, reviewed service requirements when we arrived, and kept us informed of progress in a timely manner. No hesitation recommending Rich & Auto Nation Toyota Tempe. More

Service personnel was super friendly and helpful. Provided discounts and subjestions. Made it easy while waiting. Provided discounts and subjestions. Made it easy while waiting. More

Great service - Randy Scott always ensures the quality of service is upmost, Always providing the best service! service is upmost, Always providing the best service! More

Great service feedback and a super advisor (Conner). This would rate 5 stars if only the service would not have taken so long. Is there any reason an oil change and tire rotation should take almost two This would rate 5 stars if only the service would not have taken so long. Is there any reason an oil change and tire rotation should take almost two and a half hours? And this is with an appointment! More