AutoNation Toyota Tempe - Service Center

It took 7 hours from drop off to the call to come pick up my vehicle. Seems too long to me since I was the second person in line for service. My rep called me to let me know what things needed to be done an my vehicle. Seems too long to me since I was the second person in line for service. My rep called me to let me know what things needed to be done and get my permission to do the work. More

Conner was a great service adviser. I had to wait longer for my scheduled service and he made sure to keep me updated, was honest with the information given and made up for the inconve I had to wait longer for my scheduled service and he made sure to keep me updated, was honest with the information given and made up for the inconvenience where he could. Sometimes, things don't go as expected. What I really appreciate is the extra care to make it right. More

Courteous and friendly people and I really appreciate being treated like family. I know when we have an appointment they will do their best. being treated like family. I know when we have an appointment they will do their best. More

Friendly service and repairs were done ahead of schedule. I didn’t have an appointment but they were able to get my truck right in. I didn’t have an appointment but they were able to get my truck right in. More

Long wait. Good service representative who took time to answer my questions. I am VERY disappointed with Toyota however, as they took away the navigation syst Good service representative who took time to answer my questions. I am VERY disappointed with Toyota however, as they took away the navigation system on my 18 Camry and didn't replace it with anything. I am a senior and need this feature occasionally. The only solution is to turn off blue tooth and reply on G Maps (no visuals), buy an I-Phone, or buy a new car. I am a life-long Toyota buyer and think they are the BEST vehicles, I'm really, really disappointed in losing something I purchased when I chose the care - something I valued and need. More

Most of my contact was with Eddie Alameda. He was awesome! I don't know the names of anyone else but, everyone was friendly. I don't know if my vehicle was sanitized because it wasn't washed. He was awesome! I don't know the names of anyone else but, everyone was friendly. I don't know if my vehicle was sanitized because it wasn't washed. I really wished it would have been washed. I understand that service is no longer provided. and I can't answer the question on contactless (I don't know what its meant by that since I did have contact with some people). More

Service on my vehicle was completed in a timely manner. My service representative was nice and helpful. Waiting area is large and clean. My service representative was nice and helpful. Waiting area is large and clean. More

I always get friendly sales people and Samuel seems to be my guy. But everyone is friendly. They listen to your concerns and take care of them first by asking if they can proceed or if you want to wait. Even my guy. But everyone is friendly. They listen to your concerns and take care of them first by asking if they can proceed or if you want to wait. Even got a 10% discount. Every little bit helps. Thank you More

Heard the President yesterday talking about abortion right the customer service was great I was welcome and everything was good everything was explained it to me good it was great right the customer service was great I was welcome and everything was good everything was explained it to me good it was great More

The services requested were done in a timely manner. Sat in the waiting area patiently as the car was being maintained. Didn't really experience any issues just that the time they said the car would be Sat in the waiting area patiently as the car was being maintained. Didn't really experience any issues just that the time they said the car would be done was incorrect. Stayed about an hour longer than expected. More